Tania Hockings

Digital Product Owner and Content Lead

ACC

Tania’s first job was manning the website inbox at New Zealand Post. She learnt very quickly how important internal relationships were – especially with those who are on the front line dealing with customers every day. Since then she’s been all about creating content for the user (not the business) and finding ways to make her job easier. At ACC she led the content redesign of the website, and is changing the way content is created and managed.