Deputy Commissioner, Corporate Services
State Services Commission
In 2016 a new State Services Commissioner arrived and along with him came a change in strategic direction for the Commission. After resetting the mission and values for the organisation, Governance and Leadership structures were changed, reporting lines were realigned and the operating model adjusted. SSC then embarked on a culture change where flexibility, openness and agility were paramount. Fundamental to the success of that culture change was the change in the physical working environment. The design of the workplace shifted from hierarchical, siloed, and open plan, to activity based working, with no assigned desk for anyone, including the Commissioner.
Rachel led that workplace change. She has over 25 years’ experience in the Public Sector across a number of departments including senior roles at MSD as Manager Finance Strategy, National Finance Director for Work and Income, Business Sustainability Director for Students, Seniors and Integrity Services, and National Manager of the Integrity Intervention Centre. Rachel has also worked at the Ministry of Justice as Finance Manager and the Office of Treaty Settlements where she managed the implementation of the Tainui and Ngai Tahu treaty settlements.