Nigel Toms

Head of Risk and Resilience

Watercare Services

Nigel is the Head of Risk and Resilience for Watercare Services Limited, the sole provider of water and wastewater services to 1.4 million Aucklanders. The requirements of the role include Enterprise and Project Risk Management, Business Continuity Planning and Emergency Preparedness, Incident Controller and the organisations Insurance Program. Nigel is the Chair of RiskNZ Management Board and is an advocate for sharing of professional risk knowledge with other organisations. In his time as a member of RiskNZ he has presented at a RiskNZ lunchtime seminar and conference. He also represented RiskNZ in the group assembled by Skills NZ which culminated in the new NZQA level four and six qualifications in Organisational Risk and Compliance. Nigel’s interests include using his knowledge of risk management qualifications to identify training programmes and education standards that benefit, not only our current practitioners, but also serve to nurture the next generation of risk management leaders. This includes leveraging tangible benefits from aligned professional bodies. From late 2015 he has led the Watercare and Water Authority of Fiji liaison programme sponsored by Local Government New Zealand and the Ministry of Foreign Affairs and Trade which enables the building of professional relationships between these organisations and sharing of knowledge and experiences. The first work completed with Water Authority of Fiji was to assist in the development of an understanding of key organisational risks. In 2016 the risk work undertaken by Watercare, which included the development of a new approach to Enterprise Risks and cooperative risk approach when delivering projects, was recognised with the RiskNZ award for Excellence in Building Risk Management Capability. Nigel’s previous experience includes strategic financial and risk roles in Infrastructure, Utilities, Manufacturing, Logistics and Ordnance and Munitions. Nigel is a Certified Member of the UK Institute of Risk Management and a Chartered Management Accountant and holds a Master of Science Degree in Corporate Governance.