Workplaces and Workforces of the Future Conference

The future of technology, skills, work and space

20 - 21 Feb 2019Crowne Plaza, Auckland
Event Details


Registration & Coffee
Opening remarks from the Chair
International keynote: The 4th Industrial Revolution – prepare your people

The session will provide insight into global future workplaces and workforce trends and dives deeply into the potential benefits and risks. Learn how to prepare your workforce for the changes ahead and keep them informed, engaged and equipped with the coping strategies to be proactive in dealing with the disruption.

Dr Donna Wheatley, Director - Workplace and Education Strategy, WMK Architecture
Keynote: Beyond digital – integrating humanity with technology in a mixed reality world

• Positioning New Zealand as a distinct destination for unique workplaces
• Utilising technology to build real-time and effective communication with employees
• Leveraging augmented intelligence to enhance and strengthen your workforce skills

Dave Wild, Futurist
Morning Break
Automation and AI enabling employee empowerment with their work

With concerns about jobs becoming obsolete and employees being displaced, this session reviews the opportunities to learn how to adopt artificial intelligence (AI) methods successfully into the workplace.
• Leveraging AI to create more time, roles and opportunities
• Learning how to adopt AI into the workplace
• How can we harness AI to benefit employees and the organisation?

Multiple locations, one office – new ways of working in the global world

• Understanding what can be learned from established international virtual offices
• Learning how to successfully build an online community with employees
• Utilising blended communication to reach employees in real time

Leadership of remote teams

Is leadership changing in the digital dimension?

Cathy Hardinge, Chief Executive, Digital Senior
Lunch break
The future of learning – preparing the current workforce with skills for the future

• What are the critical skills that businesses will need in the future?
• How do we prepare for jobs that do not yet exist?
• What does the future of learning look like and how do organisation learning strategies need to shift?

Chris Boggs, Director - Human Capital, Deloitte
Quickfire: The future of talents

Insights into different platforms and spaces that will allow future talents to develop and grow with your organisation will be presented



1. Understanding before attracting future talent
• Looking at how people going into the workforce find their information
• Planning workforce strategy around future demands with current skillsets
• Appealing to people before they decide on their career to strengthen your workforce through employment branding


2. Case Study: The potential of Micro-credentials
Growth opportunities to retain and grow talent through micro-credentials has become possible
• Learning how micro-credentials can certify employees for current and future roles
• Understanding the triangular relationship between the learner, educator and the employer
• Understanding how credentialing learning can help organisations thrive



3. Case Study: Lessons that can be learnt from reverse mentoring
Hear from a reverse mentor to an executive leader at IBM on:
• Learning what makes reverse mentoring work and how to implement it
• Ensuring engagement of leaders with their staff
• Utilising talent and experience benefit both the leader and the employee



Susan Lowe, People and Culture Director, Coca-Cola Amatil
Andy Kilsby, Director Employability, Otago Polytechnic
Joanna Shyu, Project Manager - Digital Consultant , IBM
Afternoon Break
Panel: Views across generations and roles on being engaged with work

Hear different perspectives on the current skillset needed to prepare for the future and how to work this into your organisational strategy.
• Learning about the similarities across generations in current workforces and workplaces
• Understanding first-hand the needs of different people in the workforce
• Leveraging culture change to motivate employees to learn from each other

Shailan Patel, Education Manager NZ, MYOB NZ Ltd
Ilandi Croucamp, President, Auckland Young Professionals
Cathy Hardinge, Chief Executive, Digital Senior
Learning a living - must have skills for surviving in the new work environment

• Will my job get tech-wrecked?
• Whose job is it to worry about the disruptive changes ahead of us?
• What can be done to future-proof my skill-set?

David Glover, Executive Director - Partnership, Unitec Institute of Technology
Summary remarks from the Chair & Networking Drinks
Welcome back from the Chair
Building a strong culture to become the most attractive employer

As the only company to win the 15 Year League Award and one of the largest travel retailers in New Zealand, Flight Centre will take you on a journey to explore the future workplace.
• Leveraging a strong internal structure to support employees in a customer-facing environment
• Harnessing technology to support the workforce in working flexibly
• A fresh approach on how flexible working initiatives are considered in a traditional ‘bricks and mortar’ retail environment

Heidi Walker, Peopleworks Leader, Flight Centre
Case Study: Embracing innovation and new ways of working to prepare our people for the future of work

Changing the face of employment in the Coop, Fonterra’s ‘Amp’ programme utilises a gig-economy approach to empower employees to work on internal projects outside their normal roles.

Joan Fernandes, People and Culture Programme Manager, Fonterra
How employment law will support organisations and protect employees of the ‘gig economy’

The gig economy has strengthened the financial model for ensuring business continuity. However, there are questions around the effect of the proposed new employment law.
• How to protect the business and enable contractors when more employees are moving towards short term work?
• Understanding the tripartite arrangements which will impact on temp agencies and the supply of their workers to business
• Learning how the Labour hire case is a big win for workers outside the traditional forms of employment

Anthony Drake, Partner, Wynn Williams
Morning Tea
Case study: Transforming organisations through Agile mindsets

As more organisations move towards Agile transformation, Trade Me has evolved this practice along their journey.
• Understanding what it really means when we talk about ‘Going Agile’
• Learning how HR can leverage Agile practices for their own practice
• Practical steps you can take when you get back to the office  

Diana Minnée, Head of Delivery, Trade Me
The psychology of engagement and role of culture in the future world of work

• Moving towards a growth mindset and learning how to create innovative thinking
• Transform the internal delivery system around the customer journey
• Understanding what makes a high performing team and models for success

Karen Dallas, MA Psychology, Organisational Change and Transformation Specialist
Panel: Everyone matters – overcoming unconscious bias to the workforce

Although we’re nearing 2020, workplaces still have a long way to go before they are truly inclusive. However, there are driving forces around the change and the next step is to understand how to make diversity and inclusion, explicit in the workplace.

Susan Doughty, General Manager Diversity & Inclusion and Talent, Fonterra
Christina Rogstad, Principal, The Sage-ing Institute NZ
Lunch Break
Flexibility - the silent enabler

The very definition of flexible working has changed. It’s about recognising that employees want flexibility around how, when and where they work, as well as flexibility around their careers.
• Looking at how flexibility is important and the benefits organisations and their people gain
• Understanding what the challenges are and how to address them
• Learning how you can measure the success of your flexibility initiatives

Ryan Ghisi, GM Global People Programs, Xero
Central governments’ move towards contemporary and sustainable workplaces

GPG is working to implement the governments desire to make the public service more connected to citizens and local communities. Hear about the role that Government Property plays in meeting governments expectations.

Peter Bollmann, Chief Advisor Government Property, Government Property Group (GPG)
Afternoon Break
Case study: Coworking and addressing sustainable practice in change transformation

Transforming from the lowest productivity to the highest – how the company turned around through transformation.
• Continued transformation through future foresight and innovation
• Preparing the workforce for an exciting future where new technology tools become key enablers in the supply chain

Diane Edwards, General Manager People, Systems and Technology, Ports of Auckland
Rewarding and appealing to employees with intrinsic motivations to the workplace

Learning how to develop human-centred solutions.
• Develop authentic experiences intrinsic motivations for the employee
• Communicate and build strong relationships with employees ensuring they are engaged

Closing remarks from the Chair and end of conference
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