The Office & PA Show 2018


Our 2018 Keynote/Seminar Schedule


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Day 1 - 19 Sep


8.15
Registration Opens
9.00
MC Address
ANTONIA PREBBLE
9.10
Keynote
BRIAN MOSTELLER, Director, Oval Office Operations (2009-2017) & Former Special Assistant, President Obama

FREE OF CHARGE
REGISTRATION IS ESSENTIAL TO ATTEND

10.00
Session break - visit the expo
10.30
1.The art of negotiation - understanding the strategic approach to negotiation
  • Opening your mind and being able to argue “both ways” to fully understand perspectives
  • Handling negotiation ploys and ‘dirty tricks’ that can potentially cause conflict
  • Reading the signals for closing and knowing how to act on them
JOHN J. SCOTT, Organisational Development Consultant

$100 + GST
OR
2.From ordinary to extraordinary - memorable events and meetings
  • Keeping it fresh and finding the fun factor – entertainment, venues and programmes to delight your attendees
  • Maintaining attendee experience – why your event can live or die based on experience
  • Getting the basics right – budgeting, booking and avoiding common pitfalls
Melanie Unstead, Owner, Mel Unstead Coaching

$100 + GST
OR
3.Influence with Impact - achieve greater success, more quickly in getting people to do what you want them to
  • Learn about the 6 principles of persuasion
  • Understand the 3 step process of effective influencing and tips for communication
  • Use a simple easy tool to be better understood by anyone and get to goal quicker
Penny Holden, Owner, The Performance Consultant

$100 + GST
11.15
Session break - visit the expo
11.30
4.Prioritisation techniques for coping with a large and growing workload
  • Ensuring your efforts are directed towards the most critical areas of your job
  • Effective prioritisation techniques: focusing on activities that add most value to the organisation
  • Switching gears between managing and doing
Jennifer Myers MBA, Coach & Trainer

$100 + GST
OR
5.Successfully manage challenging conversations - stay in control, be better heard and maintain that working relationship
  • Use the neuroscience behind a challenging conversation to diffuse defensiveness
  • Understand the important conversation keys
  • Enabling the right kind of conversations to occur
Penny Holden, Owner, The Performance Consultant

$100 + GST
OR
6.Budgeting made easy - your guide to demystifying budgets
  • Taking the fear out of budgeting – techniques to help you budget accurately
  • Where budgets go bad – preparation or execution or both?
  • Seeking & securing agreement on your budget
Warren Meyer, Director, Auxiliatus

$100 + GST
12.15
Lunch and Networking
1.15
Keynote
KATHRYN WILSON, Founder and CEO, Kathryn Wilson

FREE OF CHARGE
REGISTRATION IS ESSENTIAL TO ATTEND

2.15
Session break - visit the expo
2.45
7.Bridging the multi-generation gap
  • Understanding the different work place needs and expectations of Baby Boomers, Gen X, Millenials and the new Gen Z
  • Defining your organisational culture when employing a multi-generational workforce
  • Maximising the benefits of a multi-generational workforce
Sam Patel, Director, Responsive Consulting

$100 + GST
OR
8.Seven slides you should have in your presentation
  • Incorporating the latest PowerPoint techniques such as ZOOM and 3D
  • Real-life examples of slides that have transformed client pitches
  • The latest techniques for quickly producing your (corporate) presentations
John Quinn, Presentologist, Audience Al!ve

$100 + GST
OR
9.Building great habits (and how to change the old)
  • What is the brain’s primary purpose and how does it drive
  • What science suggests about changing our habits
  • Motivation - 50 reasons why & why not
  • Starting small and identifying triggers – your path to transforming habits
Tonka Watson, Learning and Development Consultant

$100 + GST
3.30
Session break - visit the expo
3.45
10.Developing essential assertiveness skills for success and growth
  • What is assertiveness and applying techniques to enable you to achieve your objectives
  • Identifying the link between confidence and assertiveness and cultivating both traits
  • It’s not aggressive. Developing assertive communications and behaviours without becoming inflexible
Steve Heard, Learning and Development Consultant

$100 + GST
OR
11.Creating a positive team culture
  • Strategies to influence and guide workplace culture
  • Highlighting the hallmarks of a good work culture
  • How culture impacts business success
Dwain Richardson, Managing Director, Corporate Challenge Events

$100 + GST
OR
12.Travel management: The changing landscape of itinerary building for business
  • The rise of ‘bleisure’ travel and the evolution of travel itineraries
  • Utilising functionality such as AI and machine learning for online booking
  • Insights into building and managing travel itineraries to enhance experience for business travellers
Brendan Drury, Managing Director, Orbit World Travel

$100 + GST
4.30
Session break - visit the expo
4.45
13.Minutes Masterclass - extending and refining your minute taking skills
  • Know what to listen for – failsafe ways to keep focused during meetings
  • Translating notes into minutes - how to filter information and capture what’s needed
  • Making templates work for you – ensuring the right information is captured
Jonathan Tan, Executive Assistant & Project Coordinator, Write Limited

$100 + GST
OR
14.Secrets to making beautiful presentations - fast
  • The latest PowerPoint tools such as Picture background remover and layering
  • Real-life examples of beautiful presentation slides and how to make them
  • How to build amazing slides quickly
John Quinn, Presentologist, Audience Al!ve

$100 + GST
OR
15.Your essential social media tool-kit
  • Developing your social persona and crafting the right voice
  • Which platform? Leveraging an omni-channel approach for heightened impact
  • When social goes wrong – understanding the boundaries between work and personal viewpoints
Izania Downie, Marketing Consultant, GoodSense

$100 + GST
5.30
Networking Function & Office and EA/PA Manager Excellence Awards

Day 2 - 20 Sep


8.15
Registration Opens
9.00
MC Address
MIKE PURU
9.10
Keynote
DONNA COULLING, Personal Assistant to Helena Bonham Carter, Rachel Weisz, Sir Derek Jacobi, Samuel West and Harland Miller

FREE OF CHARGE
REGISTRATION IS ESSENTIAL TO ATTEND

10.00
Session break - visit the expo
10.30
16.Building resilience and confidence in your team or workplace
  • What are the hallmarks of a resilient team? Identifying strengths and weaknesses and building a game plan
  • Identifying difficult behaviours and how to change them
  • Confidence building techniques and why it is important to encourage resiliency practices
Pamela Cronin, Owner and Principal, BRIDGE Associates

$100 + GST
OR
17.Microsoft Excel - advanced hacks to improve your excel skill set
  • The top features all spreadsheet ninjas should know
  • Mastering pivot tables
  • Excel shortcuts to help you save time
David Jackson, Managing Director, Ripped Orange

$100 + GST
OR
18.‘Stand Out and Step Up’ - how to be the most successful you
  • Where should you start? Developing an understanding of your personal values
  • Why you need a personal brand? Understanding it’s purpose in navigating the professional world
  • Communicating your brand – social media and beyond
Fiona Fenwick, Director, fifteenminutes.co.nz

$100 + GST
11.15
Session break - visit the expo
11.30
19.Stop hypnotising yourself to fail - flushing out self-destructive and negative messaging
  • How our behaviour is controlled by our conscious and subconscious minds
  • Recognising where we trip ourselves up and rewiring to become assertive and self-confident
  • Building your mental blueprints for success
Keith McGregor, Director, Personnel Psychology NZ Ltd

$100 + GST
OR
20.Microsoft Word masterclass - Making your documents "Pop"
  • Hacking your documents through styles, themes and sections
  • Avoiding the most common pitfalls that bring documents down
  • Top functions you never thought to use
David Jackson, Managing Director, Ripped Orange

$100 + GST
OR
21.Developing business acumen for EAs and PAs
  • Thinking like an executive – understanding the frameworks of business today
  • The core components of business strategy – what they mean and how to contribute
  • Understanding the organisations strategic direction and how success is measured
Pamela Cronin, Owner and Principal, BRIDGE Associates

$100 + GST
12.15
Session break - visit the expo
12.30
22.Stand out in the Inbox - writing emails that get the job done
  • Boost your chances – tips for increasing response and open rates
  • Language matters – avoiding common pitfalls that can hamstring your approach
  • Writing for clarity – the anatomy of a good email and how to ask for information effectively
Lizzie Brandon, Copy Writer & Content Strategist, Writesphere

$100 + GST
OR
23.Boosting your health and wellbeing - time to stop and listen?
  • Identifying health factors that impact your performance
  • Incorporating wellbeing plans into busy schedules – practical tips and tricks
  • Work/life balance – creating opportunities for downtime outside of the office
Brad Norris, Managing Director, Synergy Health

$100 + GST
OR
24.Board management skills - Your role as the Board Secretary
  • Understand the principles of good corporate governance
  • Review common board structures, roles and responsibilities
  • Roles and responsibilities of the board, CEO and management
Anne Blackburn, Independent Director; & Associate, The Boardroom Practice Ltd

$100 + GST
1.15
Lunch and Networking
2.00
Keynote
KAYTEE BOYD, Nutritionist and Health Expert, The Boyd Clinic

FREE OF CHARGE
REGISTRATION IS ESSENTIAL TO ATTEND

3.00
Session break - visit the expo
3.15
25.Using your assertiveness skills to address difficult behaviours in the office
  • Setting your boundaries - don’t excuse unacceptable behaviour
  • Different types of power you can use to affect change
  • Using a powerful, non-confrontational technique to safely address even the most sensitive issues
Keith McGregor, Director, Personnel Psychology NZ Ltd

$100 + GST
OR
26.Managing your manager successfully
  • Managing up – tips for a harmonious existence
  • Understanding management and leadership styles
  • Building on strengths – creating growth opportunities for both you and your manager
Robyn Bennett, Director, TeamLink

$100 + GST
OR
27.Spotlight on conduct in the workplace - how to prepare and enforce your code of conduct and safeguard your culture
  • Getting the documentation right – aligning your code of conduct with your company culture and expected behaviours
  • Understanding the law around bullying and sexual harassment and your obligations to keep employees safe
  • How to enforce your code of conduct when standards are breached – including a step by step process.
Graeme Tanner, Associate, Duncan Cotterill

$100 + GST
4.00
Session break - visit the expo
4.15
28.Redesigning yourself as a strategic EA
  • Cultivating more influence, involvement, responsibility and even control in your roles
  • Practical tools to build your presence and credibility when working at an executive level
  • Capitalising on EQ - remaining invaluable to your Executive Team
Pamela Cronin, Owner and Principal, BRIDGE Associates

$100 + GST
OR
29.Taking back control - tips & tools to better manage your inbox
  • Conquering email overload – discover tools and tips to streamline your processes
  • Maximising your productivity to become a star performer and wow your boss
  • The simple system for keeping your inbox under control, forever
Jo Muggeridge, Managing Director, Strictly Savvy

$100 + GST
OR
30.Developing psychological resilience
  • Beyond legal obligations – creating a safe working environment
  • Understanding trigger points – tools and tips for recognising signs of stress and how to manage stress in the workforce
  • Addressing the physical, mental, emotional and spiritual toll of stress
Suzanne Henwood, Director, mBraining4Success

$100 + GST
5.00
End of Expo
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