New Zealand Nursing Leaders' Summit

Addressing the challenges of the modern nurse leader

25 - 26 Mar 2020Ellerslie Events Centre, Auckland
Event Details


Registration and coffee
Opening remarks from the Chair
Global priorities for nursing and midwifery

• Exploring the global challenges facing health systems in the 21st century- how nurses are redefining their roles to tackle these challenges
• From patients to consumers - adapting healthcare provision to meet the changing needs of its customers – how does this change the dynamics of the therapeutic nurse patient relationship?
• Ensuring the nurses and nursing are at the heart of the current technological transformation of healthcare and ensure it benefits the most vulnerable?

Denise Heinjus , Executive Director Nursing, Royal Melbourne Hospital
Exploring a vision of 21st century healthcare in New Zealand

• Re-gearing healthcare systems to better deliver preventative population health – what new roles does this create for nurses?
• How do healthcare systems need to transform to meet the long-term care needs of aging patients – how can nurses drive this process at a local and national level
• Looking into how nursing can contribute to improving health outcomes and address inequities in the system
• Exploring the vision for change in the cancer care, mental health and disability sectors – how can nurse leaders drive transformation

Dr Margaret Southwick, Expert Review Panel Member, New Zealand Health and Disability System Review
Morning break
Nurse and Midwifery Leaders’ Panel- Finding the right leadership balance to run effective nursing teams
  • The role of the nurse leader in advocating for quality and safety
  • Examining the Nurse Leaders’ place in the Executive Leadership team
  • What are the strategies you use to recruit and retain the best staff?
  • How to develop a pipeline of future nurse leaders
Denise Heinjus , Executive Director Nursing, Royal Melbourne Hospital
Leadership in practice
  • Understand the fundamental difference between management and leadership 
  • Enhance your inter-professional influence to enable service improvement and maximise your organisational performance
  • Practical strategies for becoming a leader that others want to follow
  • A framework to effectively reflect on your management and leadership practice
John Wadsworth, Chief Executive, Institute for Strategic Leadership
Nursing workforce transformation
  • What are the skills required by the future healthcare system – creating nursing roles to meet future need
  • Nursing skill mix, role redesign and role substitution – workforce transformation in practice
  • Analysing the value of Nurse Practitioner roles and extended and advanced nursing practice within integrated care systems
Dr Sue Adams, Honorary Academic School of Nursing, University of Auckland
Case study: Nurse led transformation in action
Afternoon break
Leading change and transformation in healthcare

• Leading change and transformation in healthcare
• Change is coming, be ready for it and be courageous
• Be clear about why you care
• Create the conditions and urgency to act
• Celebrate success, failure and learning

Dr Lynne Maher, Innovation and Improvement Clinical Director, Ko Awatea - Health System Innovation and Improvement
Overcoming unconscious bias to provide better patient outcomes and improve equity
  • Examining the diverse cultures using New Zealand’s health system
  • What is unconscious bias and how does it impact on equity within the New Zealand health system
  • What are the strategies to change unconscious bias affecting health outcomes for New Zealanders?
  • Working to bring awareness of unconscious bias into your teams and workplace
Dr Jill Clendon, Associate Director of Nursing and Operations Manager, Ambulatory Care Nelson Marlborough DHB
Chair's summary followed by networking drinks
Welcome back from the Chair
Delivering the clinical leadership needed to improve healthcare quality and safety 


  • The crucial role of nursing leaders in driving evidence-based quality and safety improvement  
  • Understanding the importance of safe staffing levels to patient safety  
  • Reviewing international safe staffing policy and practice – why what we are doing is unique  
  • Delivering the Safer Staffing Accord in partnership  
Hilary Graham-Smith, Associate Professional Services Manager, New Zealand Nursing Organisation  
Ensuring the delivery of safe staffing levels
  • The importance of safe staffing practices for quality patient care 
  • Creating mechanisms to assure safer staffing levels and support organisational efficiency 
  • Innovating technology to assist with staffing levels 
Rosalind Jackson , Associate Director of Nursing , Bay of Plenty District Health Board
Morning break
Legal update from the Nursing Council
  • The Regulators role in New Zealand to protect the public or the profession?
  • Using a risk based regulatory model
  • Managing complaints and notifications about a nurse
  • The role of the nurse witness
Clare Prendergast , Deputy Registrar/Senior Legal Advisor
Supporting your staff through investigations
  • Outlining the types of investigations your staff may be involved in
  • What are the procedures involved and how should your policies be structured around this area?
  • What are your responsibilities as a leader and how can you best support your staff through these processes?
Compassion in nursing: A systemic problem requiring systemic solutions
  • Compassion as a value versus compassion as a science: Are they in conflict?
  • The importance of compassion in health – patient and provider views
  • Is it tiring to care?  Is compassion fatigue really a thing?
  • The origins of compassion in health: viewing compassion as a systemic problem
  • Practical issues and how do we fix it?  Recruitment, training, tricks and tools.
Dr Nathan Consedine, Professor of Health Psychology, University of Auckland
Why is rural and remote healthcare different?
  • Understanding the shift in context of healthcare delivery from hospital-based care to care delivery in community and home settings
  • Looking at experiences delivering rural and remote healthcare in both NZ and overseas
  • Understanding the importance of communication between rural/remote health and the ’mother-ship’
  • How geographical isolation determines health processes
Alice Street, Clinical Nurse Manager, Lakes DHB
Afternoon break
Improving the patient and whanau experience
  • Recognising patient and whanau experience as a crucial metric of care quality
  • Measuring patient experience and patient reported outcomes
  • Working with patients and whanau to engage them in the care process and improve outcomes
  • Delivering the Mahi Tahi programme at Mid Central DHB
Denise White, Clinical Project Manager - Enterprise Programme Management Office (EPMO), MidCentral DHB
Creating positive cultures and keeping on top of wellbeing
  • Why your leadership is crucial in defining your wellbeing culture
  • Managing bullying, harassment and aggressive behaviours
  • Strategies and tips for create a workplace which encourages a positive culture
Elizabeth Berryman, Founder & Director, Chnnl
Chair's closing remarks
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