The New Zealand Nursing Leaders' Summit 2020

Addressing the challenges of the modern nurse leader

2 - 3 Sep 2020Ellerslie Events Centre, Auckland
Event Details


Registration and coffee
Mihi followed by opening remarks from the Chair
International keynote: Global priorities for nursing and midwifery
• Celebrating the nursing contribution and stories from nursing front-line in the fight against COVID-19 at the Royal Melbourne
• Exploring the global challenges facing health systems in the 21st century- how nurses are redefining their roles to tackle these challenges
• From patients to consumers - adapting healthcare provision to meet the changing needs of its customers – how does this change the dynamics of the therapeutic nurse patient relationship?
• Ensuring the nurses and nursing are at the heart of the current technological transformation of healthcare and ensure it benefits the most vulnerable?
Denise Heinjus , Executive Director Nursing, Royal Melbourne Hospital
Exploring a vision of 21st Century healthcare in New Zealand

• Re-gearing healthcare systems to better deliver preventative population health – what new roles does this create for nurses?
• How do healthcare systems need to transform to meet the long-term care needs of aging patients – how can nurses drive this process at a local and national level
• Looking into how nursing can contribute to improving health outcomes and address inequities in the system
• Exploring the vision for change in the cancer care, mental health and disability sectors – how can nurse leaders drive transformation

Dr Margaret Southwick, Expert Review Panel Member, New Zealand Health and Disability System Review
Morning break
Compassion in nursing: A systemic problem requiring systemic solutions
• Compassion as a value versus compassion as a science: Are they in conflict?
• The importance of compassion in health – patient and provider views
• Is it tiring to care? Is compassion fatigue really a thing?
• The origins of compassion in health: Viewing compassion as a systemic problem
• Practical issues and how do we fix it? Recruitment, training, tricks and tools
Dr Nathan Consedine, Professor of Health Psychology, University of Auckland
Table talks: Reflecting on and sharing the lessons for nursing from the fight against COVID-19
• What are you most proud of your nursing team for during the pandemic?
• Showcasing the most effective nurse-led services on the COVID-19 frontline
• Identifying the key lessons for any potential furthers outbreaks and future pandemic preparedness
Lunch break
Nursing workforce transformation
• What are the skills required by the future healthcare system – utilising the nursing workforce to meet future need
• Workforce transformation in practice - skill mix, role redesign and role substitution – opportunities and cautions
• Evaluating the value of extended and advanced nursing practice within an integrated care system 
Dr Sue Adams, Senior Lecturer National Coordinator NPTP &NP/EN Placement Programme - School of Nursing, University of Auckland
Leading change and transformation in healthcare


  • The crucial role of nurse leadership in system redesign
  • Delivering the clinical leadership needed to improve healthcare quality and safety and to enable and embed change
  • Understanding the role of the leader in driving and embedding culture change
  • Bringing people with you - engaging with and supporting your team and the wider organisation through the change process
  • Nurse led transformation and innovation in practice


Dr Lynne Maher, Innovation and Improvement Clinical Director, Ko Awatea I Health System Innovation and Improvement
Afternoon break
Transformation in action – nurse led transformation in primary care
  • Innovation in primary care - nurse led care model redesign
  • Tailoring community-based nursing services to meet the needs of local communities
  • What are the limits of extended and advanced nursing practice nursing practice in primary care settings
Celeste Gillmer, Team Leader/ Nurse Educator Primary Care, Waitemata DHB and Chair & NZ College of Primary Health Care Nurses
Nursing’s contribution to the global fight against COVID-19
• Celebrating the efforts of nurses in the fight against COVID-19 in New Zealand and around the world
• Honouring those nurses that paid the ultimate price for their service during the pandemic
• How can the respect that has been gained by nurses as essential workers on the frontline against COVID-19 be translated in a truer measure of value for the profession?
• What are the lessons that the profession and the health system can take from the pandemic to improve healthcare and the care of patients?
Summary remarks from the Chair & Networking Drinks
Welcome back from the Chair
Bringing together indigenous knowledge and evidence-based approaches to improve health outcomes for all
• Maori health leaders are driving changes to the way care is designed, coordinated and provided
• Role of nursing leaders in championing improvements to health equity
  Dr Rawiri McKree Jansen, Clinical Director and Leader - Service Design & Development, National Hauora Coalition
Overcoming unconscious bias to provide better patient outcomes and improve equity
• Examining the diverse cultures using New Zealand’s health system
• What is unconscious bias and how does it impact on equity within the New Zealand health system
• What are the strategies to change unconscious bias affecting health outcomes for New Zealanders?
• Working to bring awareness of unconscious bias into your teams and workplace
Dr Jill Clendon, Associate Director of Nursing and Operations Manager, Ambulatory Care & Nelson Marlborough DHB
Morning break
Legal update from the Nursing Council
  • The Regulators role in New Zealand to protect the public or the profession?
  • Using a risk based regulatory model
  • Managing complaints and notifications about a nurse
  • The role of the nurse witness
Clare Prendergast , Deputy Registrar/Senior Legal Advisor
Lunch break
Why is rural and remote healthcare different?
• Understanding the shift in context of healthcare delivery from hospital-based care to care delivery in community and home settings
• Looking at experiences delivering rural and remote healthcare in both NZ and overseas
• Understanding the importance of communication between rural/remote health and the ’mother-ship’
• How geographical isolation determines health processes
Alice Street, Clinical Nurse Manager, Lakes DHB
Improving the patient and whanau experience
• Recognising patient and whanau experience as a crucial metric of care quality
• Working with patients and whanau to engage them in the care process and improve outcomes
• Acknowledging the challenge of achieving system level changes of outcomes
• Delivering the Mahi Tahi programme at Mid Central DHB
Denise White, Clinical Project Manager, Enterprise Programme Management Office (EPMO) & MidCentral District Health Board
Closing Keynote – Creating positive cultures and keeping on top of wellbeing
• Why your leadership is crucial in defining your wellbeing culture
• Managing bullying, harassment and aggressive behaviours
• Strategies and tips for create a workplace which encourages a positive culture
Dr Elizabeth Berryman, Founder and Director, Chnnl
Closing remarks from the Chair and end of conference
The Excellerant Group
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