DX 2018

Driving digital transformation

20 Mar 2018SKYCITY Convention Centre, Auckland
Event Details
Keynote Speakers

Gunjan Bhow

SVP and GM Consumer, Digital, Mobile & e-Commerce

The Walt Disney Company

Gunjan Bhow served most recently as Senior Vice President and General Manager, Digital/Mobile/eCommerce at The Walt Disney Company. In this role, he led the digital transformation of the Walt Disney Company, bringing it closer to the consumer by leading initiatives around data, artificial intelligence, commerce, digital marketing, IoT, and omnichannel. Prior to Disney, Bhow was a General Manager of digital products at Amazon. Among the several products he led, the most notable was the speech engine behind Amazon Echo, the breakthrough user experience in digital assistants. Bhow brings over 25 years of consumer technology and business experience, gained at leading technology companies including Amazon, Microsoft, and Plantronics. Most recently, Bhow led the various teams at Amazon including Amazon Echo, Fire TV and Fire TV Stick, the fastest selling product in Amazon’s history. Additionally, as a senior executive in Amazon’s digital division, he defined and led strategies for new products related to Internet of Things and Home Automation. Prior to that, Bhow was part of the executive team leading the transformation of Plantronics from a telecommunication equipment vendor to a wearable and IoT product innovator. Over his career, Bhow has developed products, applications, and solutions used by over 50 million consumers globally, across mobile, TV, and desktop platforms. Bhow is a frequent speaker on issues around omnichannel, mobile, digital transformation of businesses, and Internet of Things. Bhow holds an MBA from Harvard Business School and a BS in Electrical Engineering and Computer Science from the University of California at Berkeley.
DX18 Chair

Hayley Carthy

Information, Intelligence & Communications

Inland Revenue NZ

Hayley is a proven leader and executive, with experience leading innovation, transformation and change in Australia, the United Kingdom and New Zealand. Recognised for her authentic leadership and versatility, She has a wealth of experience across a range of industries, and a proven track record in driving great outcomes for organisations. Hayley joined Inland Revenue’s Information, Intelligence and Communications group last March, having been the CIO at Crown Law where she led significant technology transformation and security programmes. Prior to relocating to NZ, Hayley was Head of Transformation at Transport for London. She has been a member of the NZ CIO Summit Advisory Board for the past two years (2016 and 2017) and was nominated for NZ CIO of the Year 2015/16 for transformational leadership as CIO at Crown Law.
New Zealand Insight Speakers

Bernard Seeto

Head of Digital Strategy

Southern Cross Health Society

Bernard Seeto is an experienced business technology leader. His roles have included Head of solution delivery, Head of architecture, Strategy and planning, and an Agile coach. He has worked in Financial Services, General Insurance, Telecommunications and Media industries. He has published / contributed to numerous articles in CIO.co.nz and a case study in Gartner.

Roxanne Salton

Head of Digital Strategy & Delivery


At Mercury we are on a mission to inspire New Zealanders to enjoy energy in more wonderful ways. Roxanne is leading the digital transformation of Mercury’s next generation energy services, to define and create the best imaginable customer experiences. Roxanne is a passionate leader and a strong customer advocate who believes in leaving a lasting legacy. Before joining Mercury, Roxanne gained wide experience in the digital world, in banking (ASB), telecommunications (Spark) and publishing industries. A common theme through these roles has been a strong interest and involvement in new technologies, new market opportunities and disruptive innovations.

Ofer Reshef

Manager - Digital Security & Risk


Ofer is the Manager – Digital Security & Risk in Fonterra’s Global Information Services. Ofer has been driving the vision of “sharing information with confidence on any platform” through a series of initiatives to improve Fonterra’s security’s posture, communicate the importance of security and incorporate security into the way Fonterra develops and manages IT systems. Ofer holds a MSc. in Electrical Engineering and is CISSP and CRISC certified.

Melissa Firth

Chief Digital Officer

Te Papa



Melissa Firth is Chief Digital Officer at Te Papa, and a director of NZ Tech. She is responsible for digital experience and transformation at Te Papa; and oversaw the establishment of Mahuki, Te Papa’s world-first innovation accelerator for the cultural and creative sectors. Her prior role leading digital business in the Australian Broadcasting Corporation’s commercial arm gave her a rich background in media storytelling and commercial product development alongside a 20+ year international career in digital innovation, user experience and production. With NZ Tech, Melissa’s goal is to bring creative and technology industries closer together to develop a diversified, tech export future for New Zealand’s creative economy.

Ashleigh Simpson

Direct & Digital Marketing Manager - Airline

Air New Zealand

Ashleigh is a strategic marketer with international experience and a wealth of knowledge from working in the airline industry. With a core focus on data-driven marketing, Ashleigh has been instrumental in Air New Zealand’s shift to enable and embed personalisation, optimisation and automation. She is a digital marketer at heart and her passion for customers is infectious

Jason Greenwood

eCommerce Manager


Jason is eCommerce Manager for HealthPost, based in Auckland. HealthPost are New Zealand’s largest online retailer of natural health products – shipping to NZ and the world for almost 30 years. Jason has worked in the digital space for over 15 years, both agency and merchant side. Jason also hosts a YouTube series called ‘At the Coalface’, covering all things eCommerce, digital and marketing related.

Martin Mackay

President & GM - Asia Pacific and Japan

CA Technologies

Martin Mackay is president and general manager of Asia Pacific and Japan at CA Technologies. Martin is leading a culturally diverse and high-performance team that is focused on helping businesses in this region leverage software to succeed in the application economy. Martin's charter covers some of the fastest growing and largest economies in the world. They include Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. Martin has almost 30 years of experience in the global technology industry working for both large multi-nationals and private equity backed companies.

Derek Williams

Agile Digital Programme Manager

St John New Zealand

Derek is Digital & Agile Transformation Programme Manager at St John. He has led development and realisation of their Agile and Digital vision and strategies and is passionate about the benefits that an integrated approach can bring to St John and to organisational leadership. For him, the transformation towards a people-centric organisation is not limited to customer focus alone but equally applicable to employees and, in the case of St John, to customers, patients and donors alike.

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