• Defining what DX means for you - addressing emerging trends and how your sector is set to be disrupted
• Structures and processes for change and decision-making around DX
• Embedding social and environmental sustainability within the digital vision

• The factory of the future - how smart manufacturing is transforming business and supply chain management
• Opportunities for system and process simplification
• IoT integration implementation and execution strategy - creating a toolkit for successful change

• Cultivating a fit-for-purpose technology stack to provide business agility
• Encouraging Agile ways of working and Continuous Integration and Continuous Delivery to meet speed of deployment
• Cultivating accepting environments where transformative strategies can thrive

• Developing an effective strategy that delivers tangible business outcomes quickly through digital change
• Promoting and nurturing digital-first organisational behaviours
• Engaging more effectively with your customers and people through design thinking and rapid prototyping

The more digital the organisation, the more critical cybersecurity becomes. This session will address today’s threat landscape and how to instil an effective company-wide threat management approach.

Transformation isn’t always about reinventing the wheel. By tapping into the best thinking and the best technology available, organisations can create new opportunities to stand out in the crowd.  In this session Helaman will discuss how he works with the wider senior leadership team to drive digital transformation that benefits the wider organisation.

• Utilising marketing technology to augment existing strategies and provide new opportunities for engagement
• The challenges of creating a single source of data
• Building capability at scale for enhanced messaging

• Why bother integrating Digital and Agile strategies?
• Focus on Agile mindset vs Agile methods
• Delivering value to St John, their customers, patients and donors through people-centricity
• Creating an agile organisation
• Importance of change management strategy and plans

• How is digital transformation critical to delivering great customer experience?
• Why do enterprises need to be built to change in this accelerating digital world?
• How do you put software at the heart of your business to respond to the digital challenge? 

• Moving away from physical infrastructure and embracing disruptive technology and agile techniques
• Embracing new solutions internally and bringing teams along for the journey

• Using analytics as the foundation for customer interactions
• How data and analytics can assist to create better outcomes for customers
• Utilising AI, predictive and NLP technologies to bring the customer to the forefront of the digital journey

As the pressure to transform business in response to the digital economy grows, data flow modelling is emerging as a robust way of understanding how the business works and identifying information wastage, which if removed enables continuous improvement and transformation based on value. Neil’s presentation will discuss the drivers for change and how greater knowledge of the business value of information can protect against profit margin erosion.