Customer Experience & Engagement Summit

27 - 28 May 2019Crowne Plaza, Auckland

Leading the way in customer experience 


The Customer Experience and Engagement Summit puts forward leading organisations from New Zealand as well as international, and thought leaders showcasing best practice customer experience strategies.

In today’s world where digitally-savvy and always connected customers have the power to choose between brands, experience is the new battleground leading companies are competing on to differentiate and deliver value. 

The two-day summit will cover the following themes:

  • CX trends: A look at the present and future
  • Innovating the customer experience and engagement
  • Championing CX | Best practice CX
  • Constructing CX strategies | Key insights that can be implemented in your organisations

Who will be there:

  • CEOs and Directors
  • Chief Customer Experience Officers
  • Head of Customer Strategy
  • Head of Digital Experience
  • Head of Customer Insights/Analytics
  • Customer/Digital/User Experience Managers
  • Customer Insights/Research Manager
  • Business Designers
  • Head of Marketing

Top reasons to attend in 2019:

  • Gain hands on practical knowledge from experts in the industry
  • The opportunity to network and grow with your peers
  • Learn from other organisations who have excelled in their customer experience journeys
  • Local and international input across the 2-days

If you would like to connect regarding this event, please contact Mili Goswami on

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