Customer Experience & Engagement Summit

Where experience comes to thrive

27 - 28 May 2019Crowne Plaza, Auckland
  • Thought Leaders
  • Themes
  • Workshops

Customer experience encompasses a customer’s journey with your brand. The Customer Experience and Engagement Summit puts forward thought leaders showcasing best practice customer experience strategies. Gain valuable insight from practical case study sessions across the two-days including award winning presentations from Z and Farmlands Co-Operative.

In today’s world where digitally-savvy and always connected customers have the power to choose between brands, experience is the new battleground leading companies are competing on to differentiate and deliver value.

Top reasons to attend in 2019

  1. Gain hands on practical knowledge from experts in the industry
  2. The opportunity to network and grow with your peers
  3. Learn from other organisations who have excelled in their customer experience journeys
  4. Expert input across the 2-days plenary

Hear from an exceptional speaker line-up including:

Amanda Singleton, Chief Customer Officer, Watercare Services

Dr. Ratneesh Suri, Head of Data and AI, IAG

Eduard Liebenberger, Head of Digital, Jade Software

Bryan Middleton, GM Outstanding Customer Experience, Contact

BRING THE TEAM AND SAVE - Bring a group of 3 and pay just $1699 + GST per person on the super saver discounted rate valid until 29 March 2019.

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