7th Annual EA/PA in the Public-Sector

Improving productivity and progressing your career as an EA/PA

Chair

Dianne Parker

Group Executive Officer

Civil Aviation Authority

My name is Dianne Parker and my title is Group Executive Officer at the Civil Aviation Authority of New Zealand (CAA). I was a primary school teacher for thirty years so I entered the administrative field at a later stage in my life. While teaching I completed both a BA and MA as an adult student at Auckland University. I joined CAA in 2002 as a Licensing Advisor – Medical. This role consisted of data entry, processing and reviewing files and liaising with internal and external participants. I was appointed to my current position in 2006. In this role I provide administrative support to a Deputy Director and four Unit Managers of a Group. My roles include managing regular meetings and reports. Support to the technical assessors who are the operational staff in the group includes processing work and training on business systems. In 2016 year I completed the National Diploma in Business Administration Level 5 and was awarded the Association of Administrative Professionals NZ (AAPNZ) Administrative Professional Award.
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