2018 New Zealand Business Analyst Forum

Keeping up with the trends and growing as a Business Analyst

28 - 29 May 2018Crowne Plaza, Auckland
Event Details
separately bookable workshops
Building and maintaining stakeholder relationships
30 May 2018 | 9.00am - 12.30pm

This workshop entails the best approach methods for Business Analysts to apply to maintain effective stakeholder relationships during a project process.

  • Identifying the key stakeholders in a project.
  • Effective methods of communication when dealing with (a difficult) stakeholder.
  • What can be implemented to keep the project scope and deliverables in place whilst keeping the stakeholders happy?
  • Maintaining an open dialogue amongst all those involved in the project.
  • Highlighting a mix of ‘soft’ skills and technical skills in helping build and maintaining stakeholder relationships.
  • Ensuring all stakeholder requirements are effectively communicated and addressed.

Heather Butcher

Senior Business Analyst

Effectus Limited

Heather Butcher is a Senior Business Analyst working as an Independent Contractor. She has worked in many projects across a variety of industries with a range of different stakeholders. Over this time she has made some classic stakeholder management mistakes and gained some painful learnings which she is looking forward to sharing with you.

Facilitating effective workshops
30 May 2018 | 1.30pm - 5.00pm

A workshop is often the quickest and easiest way to gather stakeholders involved in a project and elicitrequirements. This workshop will teach business analysts how to run optimised workshops.

  • Utilising the workshop to elicit the scope of the project effectively.
  • Successfully resolving conflicting business requirements prior to starting the project.
  • Identifying the right stakeholders needed for the workshop.
  • Preparing sufficiently for the three stages of a workshop – before, during and after.
  • Implementing useful methods of mapping the project.
  • Effectively communicating the outcomes from the workshop with the stakeholders.

Zhi Lee

Principal Consultant


Zhi Lee is the Principal Consultant at Teamworx, a consultancy that specialises in kicking off new teams. His mantra is to help people love their jobs by working in better ways. With a background in Delivery Management and Agile Coaching, workshop facilitation is a big part of Zhi’s role. Come along to a fun experiential workshop to learn how to run an awesome workshop!

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