2017 Customer 3.1 Summit
Aligning strategy, technology, and analytics for everyday customer success
Introducing our International Keynotes
EVP & Chief Marketing Officer
Mr. Benjamin “Benjy” Karsch is Revlon’s Chief Marketing Officer. In this role, he leads the brand management, new product development, media, PR, and retail innovation for Revlon’s Consumer Division. He has 27 years of experience in consumer marketing across diverse industries, from CPG to hospitality to healthcare, and across global geographies, from the U.S. to Israel to China. Prior to Revlon, Benjy served as Chief Marketing Officer at Cigna Healthcare, Corporate Vice President of Marketing at Las Vegas Sands, and Associate Principal at McKinsey. He began his career in brand management with Procter & Gamble, Kraft Foods, and Johnson & Johnson. Benjy is a graduate of The Wharton School of University of Pennsylvania, with a Bachelor of Science in Economics.
Futurist and Innovation Strategist
Anders Sorman-Nilsson (LLB MBA) is an Australian-Swedish futurist and innovation strategist and the founder of Thinque - a strategy think tank that helps executives and leaders convert these disruptive questions into proactive, future strategies. He has worked with clients like Apple, Johnson & Johnson, Cisco, Xerox, and Commonwealth Bank. His latest book Digilogue: How to win the digital minds and analogue hearts of tomorrow's customer - is hot off the press, and is featuring in top end business media like BRW, Sky News Business, Qantas Magazine and ABC National Radio.