15th Financial Markets Law Conference

Operationalising conduct and embracing new technologies in NZ’s Financial Markets

Event Details


Registration and Coffee
Opening remarks from the Chair
David Ireland, Partner , Dentons Kensington Swan
A perspective from the NZX in the context of Capital Markets 2029
  • Exploring the current state of the market and the biggest challenges to New Zealand’s capital markets
  • Reviewing NZX initiatives to foster market development 
  • Outlook for the future in light of Capital Markets 2029
Joanna Lawn, Head of Issuer Relationships, NZX
Hamish Macdonald, General Counsel and Company Secretary, NZX
New Financial Advisers’ regime: Licensing, registration and disclosure
  • Learning the new framework for more meaningful disclosure requirements in relation to the provision of financial advice
  • Being aware of the requirements for transitioning to a full license
  • Adapting to new requirements of registration
Richard Klipin, Chief Executive Officer, Financial Services Council 
Morning break
FMA Address: Conduct reviews and legislation updates
  • Latest reviews on the conduct of the banking and insurance sectors
  • Guidance on demonstrating good conduct
  • Updates on the Financial Services Legislation Amendment Act
Liam Mason, Director of Regulation, Financial Markets Authority
Operationalising good conduct through implementing recommendations from the FMA and RBNZ
  • Understanding the four elements of managing conduct and culture
  • Formulating a solid plan to address the feedback from the FMA and RBNZ
  • Best practice in measuring customer outcomes and reporting conduct
  • Changes implemented on the incentive programmes
Antonia Watson, Managing Director, Retail & Business Banking, ANZ Bank NZ Limited
Lunch break
Panel: New Code of Conduct - a new standard of financial advisers

The Financial Advice Code Working Group has developed and consulted on the new draft Code of Conduct for Financial Advice Services. The draft Code is divided into two parts. Part 1 covers standards of ethical behaviour, conduct and client care. Part 2 covers standards of competence, knowledge and skill. This panel will cover the changes compared with the previous Code of Conduct and the new requirements of professional conduct.

Angus Dale-Jones, Chair, Financial Advice Code Working Group & Director, Knax Consulting
Lloyd Kavanagh, Partner-Financial Services, MinterEllison RuddWatts
Murray Weatherston, Director, Financial Focus (New Zealand) Ltd
Kristy Redfern, General Counsel, AIA
Financial complaints round-up and resolution

This session looks at recent financial complaints made to FSCL, the issues raised by the complaints, and the reasons why some complaints were upheld, while other complaints were not upheld. 

Susan Taylor , Chief Executive Officer, Financial Services Complaints ltd
RBNZ Keynote speech: New Zealand financial market in global uncertainty
  • What are the biggest challenges to the stability of New Zealand financial markets?
  • How are the regulations in place working to fend off the risks and ensure a sound and secure capital market?
  • What are the financial impacts of misconduct on the banking and financial services industry in New Zealand? 
Geoff Bascand, Deputy Governor & Head of Operations, Reserve Bank of New Zealand
Panel: Regulating open banking in New Zealand
  • What does open banking mean for New Zealand?
  • What can we learn from other market leaders in open banking: eg UK, Australia?
  • What can be envisaged next for the development of open banking?
Andy Symons, Financial Services Leader, PwC New Zealand
Andrew Dentice, Senior Associate, Hudson Gavin Martin
Jane-Renee Retimana, GM Strategy and Corporate Affairs, Payments NZ
Afternoon break
Panel: Cryptocurrency - to regulate or not to regulate?
  • Lessons learnt from foreign counterparts in regulating cryptocurrency
  • What stance does New Zealand regulator adopt in dealing with cryptocurrency?
  • What kind of legal framework is envisaged to regulate cryptocurrency?
  • How can we manage risks arising from cryptocurrency fraud?
Professor Alex Sims, Associate Professor, University of Auckland Business School
Campbell Pentney, Senior Associate, Bell Gully
Martin Dilly, Director, MD/AML
Privacy and security: Learning from EU’s General Data Protection Rules (GDPR) and Australia’s Notifiable Data Breaches (NDB) amendment
  • What has been done by New Zealand regulators to strengthen the legal framework in order to ensure a secure financial environment?
  • Identifying the biggest threats to data security at financial institutions
  • Learning the key changes in New Zealand’s new Privacy Bill 2018 and its implications on the financial sector
  • What can New Zealand regulators learn from GDPR and NDB amendment?
Jon Duffy, Assistant Commissioner, Policy and Operations, Office of the Privacy Commissioner
Case studies: Applying robo-advice in financial institutions

FMA has given green light to some financial providers in offering robo-advice to customers.

1. Nikko Asset Management 

  • How is robo-advice system working so far? How is it received by customers?
  • What are the obstacles and challenges in including the digital personalised advice system?
  • What are the implications of the adoption of AI technology to the landscape of the financial services industry?


  • Why was INVSTA created? 
  • Being in a start-up environment offering robo-advice solutions, what are the opportunities compared with an established institution? What have been the key challenges?
  • How is fintech such as robo-advice disrupting the New Zealand financial services landscape? Where do you see the future going with fintech?
George Carter , Managing Director, Nikko Asset Management
Rachel Strevens, Founder and Chief Executive Officer, INVSTA
Summary remarks from the Chair & Networking Drinks
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