About
Course Objectives
• Provide an enlightening, rejuvenating and highly educational opportunity to learn and practise the core disciplines of resilience
• Learn from best practices in physical wellbeing, stress management, emotional intelligence and thinking (cognitive) skills
• Offer a challenge to take appropriate solutions back to the leaders of your organisation that can make an enduring difference to overall effectiveness and efficiency
The modern EA & PA will have multiple priorities to juggle whilst having to wear various hats in a high pressure and increasingly intense environment.
Recent findings indicate that the key to success lies within one’s capacity for resilience. Resilience is not an inborn trait. It is the ability to bounce back and grow in the face of adversity – it requires on-going conscious efforts that can actually be learned and developed in a matter of time.
Restructuring, downsizing, redundancies, budget pressures, job insecurity etc. are amongst the concerns that are adding on to today’s unpredictable, high-pressure conditions. Thus the key to success lies within one’s capacity for resilience.
Resilience refers to a person’s ability to bounce back after encountering unexpected, rapid changes and stressful situations. What’s more, resilience is not an inborn personality trait. It is in fact a set of skills and attitudes that you can actually learn and develop to become even more effective and influential as an EA or PA.
Resilience Mastery for EAs & PAs is designed to help you integrate performance health and professional satisfaction. The course will challenge your views whilst introducing new solutions to deal with conflicting priorities, gain insights on how to deal with different personalities, resolve conflicts and achieve a win-win situation.
This is a practical and skill-based learning opportunity in which you will be encouraged to follow up your initiatives online, audio visually and in coaching with your managers. Each delegate will receive a comprehensive workbook summarising the course and key development planning initiatives.
EIGHT GREAT REASONS
1. Increase productivity, cultivate your emotional Intelligence and mental resources
2. Reduce the risk to your health, of injury, stress and even personal grievance
3. Improve morale and increase your energy
4. A practical solution to “the work-life drama”
5. Improve your mastery of complex challenges
6. Better communication, influencing general conflict resolution skills
7. More emotionally intelligent interpersonal engagement
8. Enhanced focus, mental agility and toughness
Outline
| Topic | Approach/Content | Outcomes |
| Day 1 (AM) Physical Vitality Enhancing and extending life, energy and endurance | • Health Risk • Management • Vitality and longevity • Personal fitness practice • Sleep and fatigue • Nutritional practices • Integral daily practic | • Skills to manage health risk through appropriate medical and self management • Understand the critical drivers of wellbeing • Know how to build physical resilience – aerobic, strength, flexibility & posture • Securing a good night’s sleep and dealing with fatigue and travel • Simple, evidence-based meal planning • Knowing how to fit your self-care programme into your day and life |
| Day 1 (PM) Self Mastery Being calm, alert, present and focused | • Stress Spiral • Bounce Back • Rejuvenation and Relaxation • Breath control • Optimal performance states • Attention control | • Know how resilience fails and how “stress” affects us and others • Framework and skills for recovery and helping others remain resilient • Real-time skills in recovery and focusing • Breathing for sleep, focus and relaxation • Matching skills to the right challenge (FLOW) – understanding optimal performance • How to focus and refresh attention |
| Day 2 (AM) Performance Mindset Aligning mind and emotion with performance | • Impulse control • Self awareness • Emotion regulation • Thinking styles • Reframing and Practical optimism • Confidence and Presence | • Understand the importance of recognising and managing destructive emotions and impulsivity • Understand the basics of emotional intelligence and power of self knowledge • Understand the key emotions and importance of building constructive emotions • Insight to how we think and the impact of thinking traps • Insight to destructive thinking and developing resilient optimism • Understand the need to build resilience and demonstrate it to others |
| Day 2 (PM) Leadership & Influence Mastering the inter-personal dimension | • Empathy: Reading others • Understanding others • Influence • Leadership styles • Conflict resolution • Spirit in Action | • Recognising the emotions and thoughts of others • Insight to others and how to listen effectively • Insight to the behaviours of effective influence • Appreciation of different leadership styles, their productivity impact and fit to situations • Insight to managing and resolving conflicts • Understand the importance of working constructively with multiple perspectives with integrity and compassion |
Facilitator
Tim Ellis, Partner, The Resilience Institute
Tim Ellis has 20 years of senior management
experience, 15 as a management consultant working with Price
Waterhouse, PricewaterhouseCoopers, IBM Global Business Services and
now with The Resilience Institute. He has held responsibility for
numerous major client relationships and assignments and is a highly
experienced facilitator, project and programme manager.
After
qualifying as chartered accountant in London, Tim spent time in a
variety of line management roles for Thorn EMI, both in Europe and
globally. He moved to New Zealand in the early 1990s and embarked upon
his consulting career in 1994. He retained his base specialty of
financial management throughout the intervening years, but moved
increasingly into strategy and change management consulting before
gaining exposure to large scale, complex IT programmes with IBM.
Tim
joined The Resilience Institute in mid 2008 as a partner of Dr Sven
Hansen, The Institute’s founder, bringing with him a distinct, but
complimentary set of skills and experience. In addition to focusing on
building the business both here and overseas, Tim has quickly involved
himself in service delivery work, applying an independent,
executive-level perspective to the product set and materials.
Tim’s
executive experience at PricewaterhouseCoopers and IBM, his varied and
extensive exposure to a broad cross-section of New Zealand and
Australian organisations, and his regular appearances as a conference
presenter on a variety of management topics, enable him to offer a
passionate, compelling and empathetic perspective on Resilience and
what it means both for organisations and the individuals that work
within them.
In-house Training
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