About
For any large manufacturer, producer or distributor, the efficient operation and management of the warehouse is a key area where competitive advantage can be gained and exploited.
Optimising Warehouse Performance will equip today’s Warehouse Manager with the skills and knowledge they require in order to maximise the effectiveness and efficiency of processes within their warehouse. From the fundamentals of warehouse management and warehouse management systems, to performance and information management, this training seminar will be highly valuable for Warehouse and Distribution Managers of all levels.
Key benefits of attending
Your training experience will cover:
• The fundamentals of warehouse management
• Your responsibilities in health & safety
• Warehouse equipment
• Warehouse layout & design
• Warehouse management systems
• Managing warehouse information
• Enforcing standards, policies & procedures
• Managing & motivating warehouse staff
• Measuring & managing warehouse performance
• Opportunities for warehouse improvement
Who should attend
Optimising Warehouse Performance has been designed to meet the professional development needs of all those involved in the management of large warehouse and distribution facilities.
Outline
Understanding warehouse management
In order to understand the most efficient and effective ways in which to manage your warehouse, it is important to understand the context in which your warehouse operates.
• How your warehouse fits into corporate strategy
• How your warehouse fits into the overall supply chain
• Key functions & operations of a typical warehouse
Your responsibilities in the area of health & safety
Managing the health & safety of your warehouse staff is a critical aspect of the operation of a successful and efficient warehouse. This session will clearly outline your responsibilities as an employer, and the benefits involved in a highly effective health & safety programme.
• Your responsibilities as an employer
• The benefits of an effective health & safety programme
• Gaining organisational buy-in
The right equipment for the right job
This session will examine the various types of warehousing and storage equipment, their various uses, strengths and pitfalls.
• Storage equipment
• Conveyor equipment
• Forklift equipment
• Manual equipment
Designing effective warehouse layout
Maintaining the optimal layout for your warehouse activities is critical to the operation of a highly effective warehousing system.
• Understanding warehouse layout - issues & ramifications to consider
• Identifying problem areas
• The natural trade-off between the effective use of space and time
• Layout techniques
Practical exercise: Warehouse layout
Getting the most from your warehouse management system
Warehouse management systems (WMS) are in wide use throughout NZ. This session will examine the ways in which warehouse managers can maximise the value gained from these systems.
• Key uses and frequent abuses of the WMS
• Understanding which functions are most important to you
• Using your WMS to its full potential
• Process change versus system change
Managing the flow of information in your warehouse
The information travelling in, out and around your warehouse is a critical factor in the efficient management of your warehouse.
• What information is important and why?
• Analysing key information - what can it tell us?
• A picture paints a thousand words
Effectively enforcing standards, policies & procedures
Often, the most challenging issues facing warehouse managers is gaining buy-in from warehouse staff in adhering to the various standards, policies and procedures of the warehouse.
• Communicating the importance of standard practice and following procedure
• Engaging staff in the development of warehouse policy
• Implementing and managing change in your warehouse
Managing & motivating your warehouse staff
Many warehouse managers have had little previous experience in the management and motivation of a team. This session will cover the vital concept of staff management and will give you insight into how you can help your staff to reach their full potential.
• Understanding motivation
• Measuring staff satisfaction
• Involvement of staff
Practical exercise: Motivation
Measuring & managing the performance of your warehouse
• Developing key indicators of performance
• Measuring performance - key issues and challenges
• Identifying poor performance and its root cause
• Learn techniques for evaluation of productivity
Practical exercise: Managing performance
Identifying key opportunities for improvement
Continuous improvement in the management of your warehouse is key to the continued success of this vital branch of your organisation. This session will give you tips and advice on identifying and prioritising opportunities for improvement in your warehouse.
• Identifying the opportunities
• Prioritising competing opportunities
Seminar wrap-up
Facilitator
Nigel Oliver, Director, Supply Chain Facilitation Ltd
Nigel runs a consultancy business Supply Chain Facilitation Ltd in New Zealand He has recently worked with a number of large businesses in New Zealand namely, Briscoes Group, New Zealand Post, Warehouse Stationery, Auckland City Council, Gordon and Gotch, Netlink.
Nigel has worked in Supply Chain Management and Logistics roles for large organisations throughout the world such as General Motors in the UK, Anglo American Corporation in South Africa, Edgars Retail Group South Africa, Coles Myer (Kmart in NZ), NZ Post, Officemax (Boise), Farmers retail group.
His extensive experience in change and project management has seen him in roles that have led to dramatic improvements in company performance across the supply chain.
In particular, Nigel was involved in redesigning the supply chain for Kmart NZ and the way in which they operated in NZ. His work on this saw the reduced holding of inventory in the NZ warehouse by 40% and reduced distribution staffing by 50%. At Boise, Nigel was instrumental in being part of the re-engineering process, which took part with merging the Blue Star group of companies. This involved implementing new systems and reducing the number of distribution centres from 24 down to 4 and reducing inventory from $33million to $20million.
Nigel is qualified in Industrial Engineering with qualifications from the UK in Management Services. He has been the Chairman of the Northern Section for the Chartered Institute of Logistics and Transport New Zealand and is currently a committee member and also lectures in Logistics subjects.
Nigel’s strengths lie in his ability to work collaboratively with clients to understand and meet their needs, and he particularly likes to ensure that what he recommends actually adds value to any business environment.
Nigel Oliver is also facilitating:
In-house Training
| Dates | Location | Early bird price* | Standard price | |
|---|---|---|---|---|
| 24 - 25 May | Auckland | $1895 + GST (EB Date: 5 April) | $2095 + GST | Register |
* Early bird price available when you register and pay before the dates listed.
Register now
Upcoming Dates
24 - 25 May
Auckland
