Tel.Con 11: Telecommunications and ICT Summit

Tel.Con 11: Telecommunications and ICT Summit

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From the Chair

A WORD FROM OUR CHAIR

Tel.Con has been the leading conference addressing the needs of the New Zealand telecommunications sector over the past decade, and for 2010, we’re giving it a fresh new look! Thanks to the new partnership between research firm IDC New Zealand and Conferenz, we’re able to go into more detail and create deeper analysis into the key industry trends than ever before.

The telecommunications industry globally is going through a step-change; the advent of fibre connectivity and broadband has revolutionised the way we access content, and interact with others socially and in business. This conference will address this transformation head on, and all the major issues that it generates for service providers, users, and regulatory bodies. We will examine the effects of the government’s ambitious Fibre to the Home rollout and how the industry will need to transform itself to deliver value both to customers and investors now and in the future.

Day two will go in to greater depth on key industry verticals such as Health, Education and Convergent Media with streamed sessions throughout the day, giving delegates the chance to customise their own conference experience to their own requirements, and attracting a broader audience than ever before.

The line-up of speakers compiled over the two days is truly impressive, with the CEOs of Telecom, Vodafone NZ, TelstraClear, Kordia, TVNZ, Crown Fibre Holdings, Gen-i, NZICT, TUANZ and TIG all lending their expertise to the discussions. By attending this conference you are going to hear from the real movers and shakers in the industry. There will also be 4 international presentations at the event, enabling us to deliver world class analysis and insight to attendees.

The transformation of the Telecommunications and ICT industry is no longer a hypothetical scenario; it’s happening right now. It’s an exciting time for the New Zealand telecommunications industry, and we’d like you to join us in being a part of it!  

Rosalie Nelson, Research Manager – Telecommunication, IDC New Zealand

About

The new conference format has allowed us extended reach into more issues and industries than ever before.

Day 1 is all about the changing telecommunications landscape in New Zealand. We’re going through an unprecedented change in the way we look at Telecommunications and ICT, and we’ve got all the movers and shakers here to discuss it, including:

Hon Steven Joyce, Minister for Communications and Information Technology
Paul Reynolds, CEO, Telecom
Russell Stanners
, CEO, Vodafone NZ
Allan Freeth
, CEO, TelstraClear
Graham Mitchell
, CEO, Crown Fibre Holdings
Geoff Hunt
, CEO, Kordia
Ross Patterson
, Telecommunications Commissioner

And international addresses from:

Art Price, Chairman and CEO, Axia Netmedia (Canada)
Courtney Munroe
, Group Vice President - Worldwide Telecommunications, IDC (USA)
Tony Lavender
, Commercial Director & Research Partner, Analysys Mason (UK)

Hugh Bradlow, Chief Technology Officer, Telstra Corp (Australia - via Videolink)

Anirudh Patel, Head of Marketing - Asia Pacific, Alcatel-Lucent (China)




Day 2 is more focussed towards the end users, as we break out into streams covering the latest issues for users in Health, Education and Media. Each of these streams is headed by a keynote address:

Health: Dougal McKechnie, CEO, New Zealand Health IT Cluster
Education: Eddie Reisch
, Senior Advisor - Virtual Learning Network, Ministry of Education
Media: Eric Kearley, Head of Digital Channels and Digital Media, TVNZ


Telecommunications:
For those of you in the telecommunications industry, we’re still covering plenty in our dedicated Telecommunications stream such as:
• LTE
• Smart Grids and Fibre Broadband
• International Cabling prospects
• And more!

Special Registration options:

1) Share a ticket! If you would like to attend one day and have a colleague from the same organisation attend the second, book at the same time, pay the 2 day price and save up to $495

2) Special End User (Health or Education) Discount for Day 2. If you’re an end user from the Health or Education sectors, you can take advantage of our special price of only $595 + GST on Earlybird

Streams

Scroll down this tab to view the programme for the Day Two streams


Stream 1: Telecommunications

10.50    
Preparing for LTE in New Zealand
The next wave of mobile broadband is set to hit NZ shores in the next few years, bringing with it many opportunities if we are in a position to take full advantage. This session considers:  
• Whether the spectrum crunch will affect New Zealand
• Network investment - infrastructure spend needed for delivering high speed mobile broadband
• Achieving productivity benefits through mobile broadband.
 Suella Hansen, Director, Network Strategies Ltd

11.30
The future of the New Zealand’s international cabling and connectivity
One of the biggest current bottlenecks to our international connectivity is the monopoly of the Southern Cross Cable. 90% of our data requirements are international at present. With the UFB Initiative and the future roll-out of FTTH and better rural connectivity, international bandwidth demand will increase significantly. What then, is the future of international connectivity for New Zealand?
• How does a small population base justify a second international cable?
• What are the prospects for a second cable?
• What is the expected lifespan and options for the existing cable?
• Financing, funding and routing options for a second cable?
John Humphrey, Technical Lead, Pacific Fibre    

12.10    Lunch

1.10     
Crossing the rural-urban digital divide
A key part of New Zealand’s broadband rollout strategy involves connecting the people outside the 75% of urban homes covered by the FttH scheme. New Zealand’s rural environment does present some difficulty in delivering high-speed connectivity.
• Options around satellite and mobile broadband vs fibre
• Servicing communities that fall in the cracks between the Fibre to the Home project scope and the Rural Broadband Policy
• Productivity and opportunities that broadband will provide the rural sector and how telco providers can engage
• Should broadband be considered a societal need as much as any other utility?
James Watts, Director, InspireNet

1.50    
ISP Panel: Future directions and strategies for New Zealand ISPs
The fibre rollout creates exciting new opportunities for the future of ISPs in New Zealand. Will it redefine the industry structure? How will pricing and plans change with anticipated customer demand? This interactive panel discussion will explore:
• Future pricing models for ISPs
• Will the rollout encourage new players or will the industry consolidate?
• Will consumers pay extra for fibre? How much?
Scott Bartlett, CEO, Orcon Internet Ltd
James Watts
, Director, Inspire Net
Graham Walmsley, General Manager – Wholesale and Regulatory, CallPlus
Stuart Wilson, Chief Technical Officer, Endace


2.30
The Economic multiplier: FttH and Smart Grids
With interest increasing around the use of smart grids and smart metering, there are numerous opportunities for grid and telecommunications networks to collaborate for the greater benefit of both industries. This session will examine the potential for this to occur, actions needed to make it happen, and benefits it could bring.
• How well would fibre serve as the communications gateway?
• Ensuring fibre is rolled out to substations and transformers
• Ensuring investment and co-investment is equitable and mutually beneficial
Julian Elder, CEO, WEL Networks

Stream 2: Convergent Media

10.50
Media convergence: examining the bundling of pay TV and telecommunications
2009 saw an increase in bundling of pay TV and telecommunications, with deals between Vodafone and MySky, and Telecom and TiVo. What does this convergence mean for the future of content and the way we watch television? And where does online streamed content factor into the digital future?
• The relationship between online and TV content
• How telecommunications providers can work with broadcasters to give consumers the content they want, when they want it
• How TV content offers traditional telecommunications providers greater diversification of revenue
• What impact will this have on advertisers and their channel management?
Eric Kearley, Head of Digital Channels and Digital Media, TVNZ

11.30     
Media Panel: Preparing for media and telecommunications convergence
The media industry will need to quickly adapt if it is to take advantage of the opportunities of broadband. With the amount of content available in New Zealand exploding, industry incumbents and newcomers need to have a specifically defined strategy on how they plan to harness a projected increase in demand, usage and content requirements
• Will future business models enhance cooperation or competition between the two industries?
• How will between media broadcasters and telecom operators?
• How will the industry need to change to adapt?
Brenda Leeuwenberg, Project Director, New Zealand on Screen
Mick Sinclair
, Principal, Sinclair Black
Rick Ellis
, CEO, TVNZ

12.10    Lunch

1.10
CASE STUDY: Whetting our digital appetite: the birth and rise of Web TV in New Zealand
Although IP- and Web-TV in New Zealand is still very much is in infancy, with the increasing speeds, data caps and decreasing price of fibre broadband the future looks very bright. Ziln is one example of how the broadband revolution is encouraging investment and activity at the services and application layer.
• The story of Ziln so far
• The new business models and revenue streams that web TV creates
• Key success factors for driving demand for Web TV now and in the future
Paul Brennan, General Manager, Ziln

1.50
CASE STUDY: Using broadband to showcase our cultural heritage
In 2007 NZ On Air initiated the NZ On Screen project as an integral part of its digital strategy. Its job is to unlock the “treasure chest” of thousands of hours of New Zealand content to a New Zealand-wide audience online.
• How broadband and NZ On Screen is providing access to NZ’s cultural past
• Managing the storage demands of heavy content
• How FttH will further increase engagement
Brenda Leeuwenberg, Project Director, NZ On Screen

2.30     

Fairfax Media’s approach to media convergence: Opportunities, Challenges and the Future

The convergence of traditional and “new media” has dramatically changed the way we access and consume information. This means exciting changes for media organisations as they adapt to new environments and business models.

  • Overview of Fairfax Media’s approach to convergence
  • How newsrooms and structures are evolving to drive the right journalism into the right channels at the correct time

Delivering news content in a multimedia environment

Sinead Boucher, Group Online Editor, Fairfax Media

Fiona Rotherham, Managing Editor - Business, Fairfax Media

Peter Meecham, Director of Photography, Fairfax Media


Stream 3: Education

10.50
Virtual learning, and the potential for NZ to become a centre of excellence in broadband-enabled education
Given that e-learning and distance learning will form part of an exciting new future for technology and education, there are opportunities for the education and technology industries to collaborate. New Zealand has the opportunity to take their skills and innovation and export them to other markets.
• Profile of the Virtual Learning Network project, its scope and its ambitions
• How virtual learning will increase over the next decade with improved connectivity and speeds
• Improving community engagement in IT in education in rural and low-decile areas
Eddie Reisch, Senior Advisor, Virtual Learning Network, Ministry of Education

11.30
CASE STUDY: KAREN – Leading edge online research and collaboration
REANNZ owns and operates the KAREN network, which providing unrestricted and high speed broadband to the education and research communities. This network facilitates collaboration and e-learning opportunities, and helps provide an environment for innovation to thrive.
• How broadband enables leading-edge research
• Linking between the research sectors and commercial sectors to drive innovation and profitability
• Thoughts on how the tertiary and research sector can be further encouraged to increase uptake
Donald Clark, Chief Executive, Research and Education Advanced Network New Zealand    

12.10    Lunch

1.10
CASE STUDY: In the loop: Networked learning in the Nelson/Marlborough area
The Nelson Loop is an award winning success story of a regional schools aggregated network developed over an open access fibre. This session will discuss:
• Profile of the Loop, how its constructed and the benefits it delivers to its 20,000 users.
• Overcoming the barriers of funding, physical distance and outdated expectations
• Analysing the needs of the network
• Wider community benefits and the Loop’s contribution to the emerging National Education Network.
Charles Newton, Chair, Charles Newton Consulting

1.50    
Virtual schooling: the next wave of e-learning?
Increased broadband capacity will have a tremendous effect on schools to personalise the learning of individual students. With the potential for every terminal to be video-conference capable, the opportunities to teach classes online is greater than ever – as are the benefits.
• Using online as a full teaching environment rather than a content repository
• The extent of online teaching clusters in New Zealand
• How far can the technology go?
Allan Jon, Deputy Principal, Catlins Area School, Project Manager, New Zealand Virtual School    

2.30
CASE STUDY: Benchmarking the benefits of broadband
Kristin School is one of the largest ICT users in the country, with a 3rd generation fibre network, VoIP, wireless, and a laptop programme for students. Despite the high level of IT spend, there is a rigorous business case process for IT acquisitions.
• How do you benchmark the educational benefits of IT?
• KPIs of improved grades, student engagement and teaching enjoyment
• To what degree can this model be deployed across other schools?
Jason MacDonald, Director of ICT Services, Kristin School

Stream 4: Health

10.50     
Priorities for healthcare ICT
In New Zealand, and globally, the challenge for the “health system” is to reorient around the patient, whanau and community, to focus on improving health and wellness status, and to embrace a culture of evidence-based continuous quality improvement.  This session will discuss the current policies and priorities being pursued in New Zealand and the significant role that ICT plays in responding to the challenge.
• UFB, FttH and the Connected Health initiatives
• Telehealth applications and solutions
• Hubs, Centres of Excellence and Shared Services
• The Innovation Framework
• New Zealand as a global centre for eHealth?
Dougal McKechnie, CEO, NZ Health IT Cluster

11.30     
Rising to the challenges of broadband-based rural healthcare
In some of New Zealand’s most isolated communities, there is an opportunity to address some of the real challenges facing rural GPs. Through the greater and easier flow of patient information and diagnosis techniques that broadband access is able to provide, patient safety and wellbeing can be dramatically increased, through:
• Improved access and flow of electronic patient records
• Video-based services, diagnosis and access to specialists
• Improved access to follow up care
Kirsty Murrell-McMillan, Chair, New Zealand Rural General Practice Network

12.10    Lunch

1.10     

Social Media for Healthcare

Social Media is having a profound impact on how healthcare consumers and professionals search for and find information on the internet. A range of social websites such as Twitter and Facebook enable patients to find trusted information from their peers. Healthcare professionals and researchers are using the same tools to connect with colleagues and find the latest best evidence in their fields.This session will introduce some of the key concepts of Social websites and discuss issues learned from building a large Social Networking site for UK doctors and medical students and the new Health InnoVation Exchange (HIVE) website built at NIHI for the Ministry of Health.

Chris Paton, Research Fellow, National Institute of Health Innovation


1.50     
CASE STUDY: How broadband can enable telehealth to deliver ‘better, sooner and more convenient’ healthcare
Telehealth can be used to overcome uneven distribution of resources. The concept is now being trialled in New Zealand. This session will discuss these trials and how the technology can be enabled to achieve improved health outcomes.
• The need to develop an appropriate service model first before telehealth deployment occurs
• Infrastructural and technological support requirements
• Using telemedicine in practice: describing telehealth deployment in a rural, high needs community
Anton Venter, National Manager - Integrated Care, Healthcare of New Zealand Ltd

2.30
Mobile Health: Improving patient outcomes on the move
One of the most exciting developments that will transform the way we think about healthcare is m-health. Health data can be transmitted from mobile or smart phones to a web based database and information can be sent back to the individual, to support symptom recognition and mitigation, set and monitor personal goals and increase self management skills.  The outcomes of achieving this being felt along the health continuum from improved wellness by the individual, reduced unplanned health care visits and decreased costs.
• Mobile Health in practice: Myth or Reality?  
• A small case study showing the potential and possibilities for a health system that challenges the way we currently deliver health care.
Gayl Humphrey, Planning and Funding Manager, Auckland District Health Board

Agenda

Day 1

8.30

Registration & Coffee

9.00

Opening remarks from the Chair

Rosalie Nelson, Research Manager – Telecommunication, IDC New Zealand

9.05

Ministerial Address

Hon Steven Joyce, Minister for Communications and Information Technology

9.30

INTERNATIONAL KEYNOTE ADDRESS: The shape of things to come: the shift to a services-based telecommunications model

Globally, telecommunication carriers are facing fundamental transformational pressures. Core revenues and margins are declining, yet the pressure to invest in higher speed networks is unrelenting. Traditional business models are being overturned by changing customer behaviour, the shift towards open access fibre networks, growth in online and internet services delivery and the explosion of mobile devices and applications. A strategy of cautious adaptation is no longer enough: instead IDC believes telcos must redefine their business for growth. That means a new approach to services, partnerships and competitive positioning within a broad and complex ICT ecosystem.
• The shift in market power: it’s in the services. Is the future in wholesale? Retail? Or a hybrid?
• Diversification of revenue sources: where can telcos realistically position themselves?

Courtney Munroe, Group Vice President - Worldwide Telecommunications, IDC

10.15

Morning tea

10.35

INTERNATIONAL KEYNOTE ADDRESS: Telco 2025 – future applications of telecommunications services Session

Ultra-Fast Broadband opens up a massive array of exciting opportunities going forward. Fibre connectivity gives us the potential for step-changes in the way we do business, as well as the way we think about health, education, entertainment and more. This session will discuss the potential future applications that the Fibre to the Home programme will provide.
• A vision of the future: where the online world will be in 15-20 years time
• The role UFB has in combating wider issues such as climate change
• Potential future applications for health, education and business

Dr Hugh Bradlow, CTO, Telstra Corp Australia (via Videolink)

11.20

COMMERCE COMMISSION ADDRESS: NZ telecommunications in the transforming environment

In this session, Telecommunications Commissioner Ross Patterson will discuss the opportunity the government’s FTTH initiative provides to set most of a regulatory regime in place before investment is made, providing certainty to investors and limiting the need for subsequent regulatory intervention.

Ross Patterson, Telecommunications Commissioner

11.50

INTERNATIONAL ADDRESS: Examining the role of the regulator in the transforming environment

A well-formed regulatory framework is a key staple in ensuring a healthy telecommunications industry, as well as attracting investment to the sector. As the structure of the industry changes over the next 10 years, so must the regulatory boundaries controlling the industry. This International Address will explore the European regulatory framework, and the changing role of telecommunications regulation.
• How does regulation need to change in step with the changing industry dynamics, structure and revenue sources
• The importance of regulatory certainty to attracting investment to the sector
• Thoughts on improving the efficiency of regulation as well as its effectiveness

Tony Lavender, Commercial Director & Research Partner, Analysys Mason

12.30

Lunch

1.10

The CEO Series

Dr Allan Freeth, CEO, TelstraClear

1.40

The CEO Series

Russell Stanners, CEO, Vodafone NZ

2.10

The CEO Series

Paul Reynolds, CEO, Telecom

2.40

The CEO Series

Geoff Hunt, CEO, Kordia

3.10

Afternoon tea

3.25

INTERNATIONAL KEYNOTE ADDRESS: International perspectives and experiences of next-generation Fibre broadband

This session from Axia Netmedia will profile some of their international experiences building Fibre networks around the world, in countries such as Canada, France and Singapore, and some of the key international learnings on how to successfully design, deploy and run a world-class fibre broadband network.
• What lessons can new Zealand take from international examples of fibre deployment
• Understanding the business case: pricing and competition considerations
• What can be done to mitigate against demand-side uptake risk?

Art Price, Chairman and CEO, Axia Netmedia

4.10

CFH Address - Ensuring the FttH model drives a multi service provider environment and new services

With CFH now part-way through the Government’s ultra-fast broadband partner selection process, this session will show how the UFB can be a driver of an Open Access Multiservice Provider environment that will result in innovative new services to end customers. An update in progress and key areas for the Government will also be provided.

Graham Mitchell, CEO, Crown Fibre Holdings

4.50

INTERNATIONAL ADDRESS: The effects of industry transformation on industry players

With the traditional revenue streams of voice, connectivity and network access no longer delivering the profitability that shareholders are demanding, industry players find themselves under increasing pressure to transform. In this session Alcatel-Lucent will share their thoughts on how the industry players themselves will need to adapt their traditional business models and culture to the changing environment.
• Examining overseas telco business models: would they be applicable in New Zealand?
• The rise of VoIP and eroding traditional revenue channels
• The innovation challenge: dealing with shorter product lifecycles as a result in the increasing speed of technology

Anirudh Patil, Head of Marketing (Asia-Pacific), Alcatel Lucent

5.30

End of day one & Tel.Con networking function hosted by 2Degrees

Enjoy some complimentary drinks, canapés and jazz and catch up with your industry peers

Day 2

9.00

Opening remarks from the Chair

Rosalie Nelson, Research Manager – Telecommunications, IDC New Zealand

9.05

Unlocking the power of broadband and the creation of a digital strategy for your business

John Ferguson from New Zealand Trade and Enterprise will illustrate how companies can unlock the power of broadband and the creation of a digital strategy that will enable them to develop closer relationships with customers, develop new products and services and increase their productivity. Key areas of the business value chain and the impact of digital content and technologies discussed will include:
• Developing closer relationships with customers and partnerships with suppliers
• Developing new products and services
• Increasing productivity
• Developing new markets, and exporting faster and further

John Ferguson, Sector Manager – Digital Content and Strategy, New Zealand Trade and Enterprise

Please check back later

9.50

Mobile: The future platform of convergence?

The mobile device is predicted to be the primary connection tool to the internet in the next ten years. The rise of the smartphone will change the way we engage with content and enterprise. With mobile now encapsulating voice, data, email, tv and more, the future for New Zealand mobile usage will drastically change the way in which businesses and content providers interact with the user.
• Handset and smartphone usage rates in New Zealand
• Mobile as the increasingly critical platform for delivery of services
• Thoughts and options for the providers of local content

Becky Lloyd, GM - Business, Vodafone NZ

10.30

Morning tea

10:50

BREAKOUT STREAM 1: Telecommunications

STREAM ONE: Emergent Technologies and issues in the NZ telecommunications market
Chaired by: Rosalie Nelson, Research Manager – Telecommunications, IDC New Zealand

10:50

BREAKOUT STREAM 2: Convergent Media

Chaired by: John Ferguson, Sector Manager – Digital Content and Strategy, New Zealand Trade and Enterprise

10:50

BREAKOUT STREAM 3: Education

Chaired by: Eddie Reisch, Senior Advisor, Virtual Learning Network, Ministry of Education

10.50

BREAKOUT STREAM 4: Health

Chaired by: Chris Paton, Research Fellow, National Institute of Health Innovation

12.10

Lunch

Hosted by: Telecommunications Dispute Resolution

1.10

STREAMS CONTINUE

3.10

Afternoon tea

3.30

The increased bundling of Telco and ICT Services: A new paradigm?

As Telecommunications providers search for triple- and quadruple-plays to broaden their revenue streams and futureproof their business models we will see an increasingly strong links between ICT outsourced services and telecommunications providers. This session will examine how an ICT-Telecommunications hybrid models could emerge and the effect they would have on the New Zealand market.
• What role can telcos play as cloud, Infrastructure-as-a-service and Software-as-a-service providers?
• The possibilities for inter- and intra-industry collaboration
• Has this business model found success overseas?

Chris Quin, CEO, Gen-i

4.15

PANEL DISCUSSION: Changing and improving the relationship between telecommunications providers and users

The FttH rollout will obviously have a massive effect on the way in which many businesses, homes, schools and hospitals engage with the online world. This means the nature of the relationship between telco consumers and providers also needs to evolve. This session will explore what the industry and the users need to do to work smarter and more collaboratively together.
• How can telecommunications providers and the government pitch in to encourage uptake and buy-in from users
• How do telecommunications providers form partnerships to encourage win-win scenarios between themselves and users
• Does the telco brand need to be “rehabilitated”?

Ernie Newman, CEO, Telecommunications Users’ Association of New Zealand
Rob Spray, CEO, Telecommunications Industry Group
Brett O’Riley, CEO, New Zealand Information and Communication Technology Group

Please check back later

5.00

Close of Conference

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