Smart & Strategic Facilities Management

About

Adding value by aligning Facilities Management with wider business objectives

Focus on FM strategy and processes:
•  Developing management action plans for facilities
•  Working with other key business units
•  Improving organisational efficiency with BMS
•  Ensuring facilities are fit for purpose
•  Getting earthquake damaged facilities back up and running

Case studies & practical insights from:
UGL Services | Transfield Services | City Care Christchurch City Council

Chaired by Paul Rogers, Spire Consulting, Chairman of FMANZ

Workshop

Contract Management skills for Facilities Managers – access cost savings and build relationships with contractors

•  Supply chain optimisation – maximising your procurement spend
•  Develop an understanding of how to optimise your supply chain to cut out waste and increase returns to your organisation.
•  Transaction cost economics, total cost of supply and cost effectiveness
•  Measure the total cost of your supply chain transactions and identify areas were costs could be saved.
•  In-house or outsource – how to determine the best option
•  What metrics should be used to decide whether to use in-house resources or outsource FM functions and how should project risk be allocated between your organisation and the contractor(s).
•  Performance Based Contracting – paying for performance, penalising for failure
•  Learn how to measure contract performance, how to negotiate agreeable KPIs and how to re-negotiate existing contracts.

Facilitated by Paul Rogers, Managing Director, Spire Consulting Limited

Agenda

8.30

Registration and coffee

Agenda: Day 1

9.00

Opening remarks from the Chair

Paul Rogers, Managing Director, Spire Consulting Limited

9.10

Become a strategic influencer within your organisation – aligning FM strategy to business objectives

By taking a more strategic approach FM can move from being a ‘cost centre’ of an organisation to becoming an enabler or strategic influencer. This session will look at the steps FM can take to become a strategic influencer within an organisation.
• What steps can be taken to align FM with greater organisational objectives?
• How can FM lead organisational change and development?
• Developing working relationships with key stakeholders

TBC

10.00

Creating clarity of purpose – planning and implementing robust FM policy, processes and procedures

Business performance is dependent on having the appropriate operational facilities and services to support its business delivery; bearing this in mind it becomes critical for Facilities Managers to have a clear FM plan in place in to enable an organisation to prosper. This session will look at ways Facilities Managers can plan and implement a robust FM policy and how they can ensure any plans are aligned with wider organisational objectives.
• Communicating FM plans to stakeholders and gaining key stakeholder buy-in
• Ensuring that your FM policies/processes and procedures align with your organisations business plans – that they do not hinder the most efficient daily use of the facility
• Maintaining flexibility in a FM plan

Bruce Ross, Director, Ignite Systems

10.40

Morning tea

11.00

Effective management action plans around facility acquisition or replacement, use, maintenance and disposal

Effective management plans can not only maximise facility usage, but prolong the life of a facility and maximise the facilities ROI. This session will example how Facilities Managers can work with other key business units within an organisation to develop management action plans for facilities.
• Assessment of facility options and costs
• Evaluating the suitability and functionality of current facilities

John Braithwaite, National Facilities Manager, UGL Services

11.40

Case Study: Achieving greater cost control through developing lifecycle management of facilities plans (Case Study)

Better lifecycle management of facilities can help control the operating costs of the facility and improve coordination of capital expenditure. This session will look at the lifecycle management of assets/facilities models and how they can be applied within an organisation.
• Capability assurance
• Levels of assurance and their funding
• Output focus

Denis Orme, Business Manager – Training & Development, Transfield Services

12.20

Lunch

1.20

Case Study: FM during and after a natural disaster – Developing systems to deal with the aftermath of natural disasters (Case Study)

This session will look at how an organisation affected by the recent Christchurch earthquake dealt with the aftermath of the disaster and worked to get damaged facilities back on line.
• Prioritising reconstruction of damaged facilities
• Working with other business units minimise business disruption
• Developing risk and impact analysis – for use in case of an emergency
• Reviewing any business continuity plan you may have in place

Rob Hawthorne, Asset Manager – Property
Christchurch City Council

2.00

Developing interior spaces to optimise work processes, and to better suit current and future business demands

Workspaces need to be designed with both present and future demands in mind. Based on recent case studies, Andrew is back by popular demand to show how Facilities Managers can design and manage work spaces to align work flow with business goals.
• Building flexibility into your space design
• Ensuring business needs are correctly anticipated and catered for
• Working with other business units to achieve better integrated workplaces

Andrew Tu’inukuafe, Design Director, Creative Spaces

2.40

Afternoon tea

3.00

Case Study: Strategic maintenance planning – ensuring facilities are fit for purpose (Case Study)

Maintenance is an important aspect of the Facilities Mangers job, as properly maintained plant, equipment or facilities have a longer life span and are more reliable. This session will look at ways facilities managers can better align maintenance programmes with greater organisational objectives and ensure maintenance activities cause minimal disruption.
• Setting daily maintenance plans for minor tasks to reduce the need for major maintenance in the future
• Developing the right maintenance program
• Quantifying benefits and savings delivered by maintenance

Simon Mantle, Managing Director, Electric Motor Solutions

3.40

Improved data standards – Aligning BMS with greater organisational objectives

Organisations are collecting and storing large amounts of data gathered from FM software. This session will look at different ways Facilities Managers can use data collected through computer based facilities management systems to improve organisational efficiency.
• Potential cost savings
• Functionality tests – operational effectiveness and efficiency
• Better forecasting of future facilities uses and needs

TBC

4.20

Managing contractors and contract performance to ensure timely and cost effective service delivery

Effectively managing contractors and contractor performance can be difficult, but is critical to ensure positive outcomes for a business. This session will look at some effective ways organisations can manage contractors and contract performance.
• Sharing risks and rewards and aligning KPIs
• In-house or outsource, deciding what is best
• Negotiation techniques

Rory Chacko, Regional Operations Manager – Northern
National Facilities Management, City Care Limited

5.10

Closing remarks from the Chair followed by networking drinks

Sponsors/Partners

Interested in sponsorship?

There are some exclusive opportunities to promote your company, and its products and services, at this leading event. Contact the sponsorship team below to request a prospectus or discuss the options, or view more about event sponsorship.