Resilient Infrastructure

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Resilient Infrastructure

About

Critical infrastructure makes up the backbone of all our economic processes and it is therefore crucial that infrastructure remains resilient to withstand all forms of risk be it natural, social or economic. Understanding that risk comes in many forms, many organisations are looking at developing a greater holistic view of the risk management process.

Our resilient infrastructure conference is focused on covering the key cornerstones of critical structure risk management that are relevant to today’s risk managers, business continuity analysts, asset managers and infrastructure managers and bringing it together to create a complete all-encompassing risk strategy.

Topics include:
• Developing a risk management strategy: Understanding key risk factors and developing a matching cost-effective plan
• Asset management and maintenance: Understanding asset life cycles and risks
• Developing environmentally sustainability infrastructure: How do you balance environmental concerns with budget and social concerns?
• Planning and managing disruptive events: What do you need to know to ensure business continuity?

Don’t miss - to take this opportunity - to network with your peers and discuss the various aspects of risk management of critical infrastructure.

Also: Learn how to develop and deploy strategies that will enhance your organisation’s ability to deal with disruptive events with our two separately bookable half-day workshops on creating infrastructure resilience from a risk management perspective and a business continuity perspective.

Agenda

Day 1

8.30am

Registration and coffee

9.00

Opening remarks from the Chair

David Middleton, Manager, Portfolio Planning

9.10

Getting your business continuity management priorities straight: Developing an integrated risk management plan for managing vulnerabilities and enhancing infrastructure resilience

This presentation will examine the prioritisation of ‘critical’ infrastructure and development of business continuity planning approaches based on the AS/NZS ISO 31000: 2009 framework. Examples of risk management approaches in a large local government project and business continuity issues in a utility organisation will be covered.
• Addressing the resilience of infrastructure from a planning, risk and business continuity management perspective
• Realigning business strategy (and business continuity management) using risk management frameworks and a resilience matrix

Dr Dean Myburgh, Director, 80-20 Options NZ Limited
Steve McDowell, Director, Emergency Planning Limited

10.00

Delivering long term resilience: Risk management and maintenance strategies to match infrastructure life-cycle stages

Understanding the robustness and condition during each phase of an asset’s life-cycle is crucial for developing suitable management strategies and maintenance plans. This presentation examines the application of risk management strategies leading to more robust decision making at each life-stage.
• Key parts of the lifecycle: Planning, construction, operation
• Factors affecting life cycle and maintenance costs and coping with points of uncertainty

David Middleton, Manager, Portfolio Planning Risk and Reporting

10.50

Morning tea

11.10

Case Study: Assessing and mitigating risks for public water services

Managing the risks associated with public water supply calls for planning and implementation of effective management practices to deliver customer expectations.
• Asset specific risks
• Management practices/processes risks
• Emergency incident response risks

Shantha Kumar, Manager: Water Services Assets and Programmes, Rodney District Council

12.00

Case Study: Managing life cycle maintenance risks and providing cross-industry benchmarking performance

Like other energy companies, Wel Networks manage a large number of assets requiring major maintenance and investment. A key part of our strategy involves customer surveys, supported by cross-industry benchmarking to ensure a good understanding of consumer demands.
• Translating survey responses to operational targets
• Mapping out a life-cycle strategy and matching maintenance techniques
• Developing a workable cross-industry benchmarking and matching consumer demand
• Practical advice on how these strategies apply to other industries

John van Brink, GM Asset Investment & Growth, WEL Networks

12.50

Lunch

1.30

The amended Resource Management Act: Challenges and opportunities

• Are the amendments streamlining the process, or does the RMA remain a roadblock to progress?
• What further changes are proposed by the Government, and when are these expected to take effect?
• How can you take full advantage of the new processes in the Act?
• These questions will be addressed by practitioners directly involved in submissions on local and central government policy.

Bal Matheson, Partner, Russell McVeagh
Daniel Minhinnick, Senior Solicitor, Russell McVeagh

2.20

Planning for long term sustainable resilient infrastructure using a holistic strategy

This presentation by GHD Limited, using a variety of case studies, will highlight the integrated approach to building resilient sustainable infrastructure which takes into account present and future social, economic and environmental factors.
• What does sustainability mean?
• What are the short and long term risks to sustainability and resilience
• Developing a holistic sustainability plan

Dwayne Pretli, Manager Sustainability Consulting, GHD Limited

3.10

Afternoon tea

3.30

Keynote Address: Managing environmental risks: Developing environmentally sustainable and resilient water and waste infrastructure

This address will set the scene from a practitioner’s view point with a range of case histories on how environmentally sustainable integrated approaches are now being put in place using a variety of case studies.
• Changing the way we think: From grey to green infrastructure – working with eco-system services
• Developing integrated water efficient resource usage
• The Maori cultural and social dimension
• Risk management and mitigation through strategic and flexible infrastructure development

Jim Bradley, Integrated urban water & waste environmental planning & management specialist
MWH New Zealand

4.15

Dealing with customer fallout during major network failures and crisis

Prolonged failure of your network will seriously undermine customer trust in your ability to provide critical services. This looks at the various options that can used to mitigate the effects of outages on user satisfaction
• Ensuring proactive internal and external communications during a crisis situation
• Restoring lost confidence: Can we guarantee it won’t happen again and how can we communicate this to our customers?

Dennis Lynch, Managing Director, Network PR

5.00

End of day one & networking drinks

Day 2

9.00

Opening remarks from the Chair

David Middleton, Manager Portfolio Planning Risk and Reporting, Auckland City Council

9.05

Integrated resilience planning and strategy for when disruption occurs

A large disruptive event may require the mobilisation and coordination a larger than normal portion or your organisation. A quick well-coordinated response ensures event impacts are minimised and recovery is swift and service remains relatively uninterrupted.
• The relationship between risk and business continuity management (BCM)• How to assess the effectiveness of your BCM capability
• How to develop and maintain a robust BCM capability in a short timeframe

Matthew Collins, Director, Fast Track Solutions

9.50

Building resilient infrastructure in a post-disaster environment

In a post disaster environment, rebuilding critical infrastructure isn’t just about making sure it works, it’s also about making sure that infrastructure remains resilient to further damage and possible future threats.
• Disaster resilience: How do we design build this network to ensure it survives the next time?
• Sustainability: How much spare capacity should there be?
• Budget and development: How much should you set aside for maintenance?

Dr Suzanne Wilkinson, Senior Lecturer, University of Auckland
Contributions by Dr. Regan Potangaroa, Associate Professor at the School of Architecture and Member of the Register of Engineers for Disaster Relief, Unitec

10.30

Morning tea

10.50

Case Study: Infrastructure redundancy, diversity and cost effective plan Bs (Case Study)

Do you have a plan B? This presentation explores the business case for redundancies and what current strategies in implementing a cost effective plan B.
• Developing diversity in infrastructure: Do we have enough back-ups?
• Cost of creating and maintaining back-ups vs cost of failure
• Recovery time objectives and recovery point objectives

Brian Park, Acting Networks Manager, Watercare Services Limited

11.30

Panel Discussion: How vulnerable are we? Managing the risk of interdependent critical infrastructure (Panel)

In the modern era, all services are increasingly interconnected.
This panel discussion considers the current vulnerabilities in critical infrastructure and what public and private initiatives are required.
• How do you measure overall vulnerability of a country? What are the current vulnerabilities we face as a society?
• Are we doing enough to guard against risk?
• What role should the government and regulation play?

Ian Clark, Director, East Neuk Consulting Limited
Dr Erica Seville, Resilient Organisations Research Programme Department of Civil and Natural Resources Engineering, University of Canterbury
Nigel Toms, Senior Risk Facilitator Risk Assurance Services, Auckland City Council

12.15

Lunch

1.00

Case Study: Developing secure SCADA and IT systems (Case Study)

Using SCADA and IT systems improves processing efficiency and improves the user experience. The tendency to use common operating systems and network devices in the SCADA and corporate environment exposes the control centre network to the same cyber attacks and security issues faced by IT systems.
• Trends in cyber attacks
• People - the weakness link
• Risk-based design
• Managing secure IT and SCADA systems

Ofer Reshef, Security & Risk Manager, Fonterra Co-operative Group

1.45

Case Study: Learning from a crisis and developing robust risk management and operational plans (Case Study)

In 2006 Wellington city’s gas pipelines were inundated by water from a council owned burst water pipe resulting in millions in business losses as the gas supply was interrupted for weeks. In this case study, we examine Powerco’s responses to the event, the problems of responsibility and the long term actions developed as a result of the problem.
• Background to the crisis
• Problems of responsibility and interdependence
• Lessons learnt from the crisis
• Minimising the risk from any reoccurrence

Dan Hynson, Gas Asset Strategy and Planning Manager, Powerco

2.30

Afternoon tea

2.45

Developing resilient organisations able to cope with the unexpected

In the aftermath of major incidents it is not only physical infrastructure that needs to be resilient but also the organisations that own, operate and maintain that infrastructure.
• Indicators of resilience
• Evaluating how resilient your organisation is at present
• Selling the case for improved resilience to senior management

Dr Erica Seville, Resilient Organisations Research Programme Department of Civil and Natural Resources Engineering, University of Canterbury

3.30

Case study: Developing a resilient Emergency Operations Centre (EOC) to better manage emergencies (Case Study)

A smooth running emergency operations centre is crucial to swiftly analyse and make strategic decisions that will make a difference. This presentation will examine the key cornerstones of
a resilient emergency operations centre strategy.
• What makes a good operations centre, who should man them and what sort of assets checklist should you have?
• What events could have an impact on the operations centre and how do you prepare for them?

Karen Martin, Karen works for Tongariro & Hawkes Bay prisons and has been commended for setting up EOC’s and command suites in the UK & NZ Prison Service structure

4.10

Closing remarks from the Chair and end of conference

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